ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => Development, Suggestions => Topic started by: mlm on May 17, 2004, 12:10:13 pm

Title: What message did they unsubscribe from?
Post by: mlm on May 17, 2004, 12:10:13 pm

It may already be possible and I just am blind.. I'd like to know which follow-up people are unsubscribing on. Is that already done or can it be done?

thx

john

Title: What message did they unsubscribe from?
Post by: DW on May 17, 2004, 10:23:22 pm

I've heard people suggest tracking which email the user unsubscribed from but I don't currently store the ID's of previously sent messages on a per user basis.  I do, however, obviously have the current followup message stored so this is a possible addition to the unsubscribe report.  Also, if you use the option "Keep removed users in database but don't mail" and choose to view "Removed" users on the User Database page, you may be able to see what followup the user is expecting Next - so you could assume that they unsubscribed after the previous followup.