ListMailPRO Email Marketing Software Forums
ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: paulmgray on May 02, 2008, 04:37:21 am
-
When pressing the "subscribe me" button on my web site i get an eror 500 Internal Server Error. The user information is still passsed to the user database and the introduction message sent.
Any Ideas?
-
Try viewing the file signup.php remotely using your FTP program. If the file is double-spaced you may need to re-upload it using the alternate transfer mode (ASCII / Binary).
".php" files should probably not be executable, so if the "chmod" permissions are "755" try making them "644" or "600".
ListMail should not be installed in the /cgi-bin folder of your site. If you have installed to this folder, try making a new sub-folder off of your main public folder for ListMail instead.
If none of these help you may need to contact your host to view your site's "error_log" which should contain a more descriptive error message regarding the problem.
Regards
-
I have checked signup.php and it looks OK, the error_log has this entry;
[Tue May 06 18:08:53 2008] [error] [client 81.159.216.172] malformed header from script. Bad header=/home/pgray/dead.letter... Sav: php-script, referer: http://www.connect-soft.com/lesspaper.html
The dead.letter file has this entry;
From pgray Tue May 6 18:08:51 2008
Return-Path: <pgray>
Received: (from pgray@localhost)
by connect-soft.com (8.13.1/8.13.1/Submit) id m46H8pc8032076;
Tue, 6 May 2008 18:08:51 +0100
Date: Tue, 6 May 2008 18:08:51 +0100
Message-Id: <200805061708.m46H8pc8032076@connect-soft.com>
To: less.paper@connect-soft.com
Subject: List 1: New Signup! - paulgray2007@gmail.com
From: "ListMail Notification" <lesspaper@connect-soft.com>
MIME-Version: 1.0
X-Mailer: ListMail v1.87
A new user has signed up to your list: Less Paper Seminar
Their information is as follows:
Email: paulgray2007@gmail.com
First Name: Paul
Last Name: gray
Country: uk
Where did you hear about us?: advert
IP Address: 81.159.216.172 (host81-159-216-172.range81-159.btcentralplus.com)
Ref. URL: http://www.connect-soft.com/lesspaper.html
Unique ID: e4c7a6d