ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: idwebmaster on February 21, 2008, 03:52:18 am

Title: Additional Operations
Post by: idwebmaster on February 21, 2008, 03:52:18 am

Every time I write something in the textfield "When users are added to this list remove them from the following list(s):" and then click on "save list" it disappears. What am I doing wrong? And how do I write the text correctly? I mean is it f.ex. #2 or the name of the list or....????

Title: Additional Operations
Post by: DW on February 21, 2008, 08:20:40 pm

If the checkbox next to the setting is not enabled the values may be cleared.   Further, some lists may be filtered, such as the current list, because it makes no sense to add/remove from the current list.  Could one of these be what you are experiencing?

Regards

Title: Followup Options
Post by: idwebmaster on February 25, 2008, 02:16:09 am

Thanks for the answer. That was not the problem. I have solved it. It was because that I should write only the list number in the field - f.ex. 2 and without # and anything else.
Anyway, another problem has occured. I can´t seem to make the follow up work. As I read the manual you don't have to set up a cron job or mark anything in the Followup Options categori. Isn't that right?

I have set 2 follow ups on a certain list now - after 24 and 48 hours.
So why don't I get any follow ups?

Sorry, I am a totally beginner using ListmailPro.

Best regards,
ID Webmaster

Title: Additional Operations
Post by: DW on February 26, 2008, 06:06:10 am

Greetings,

Actually, a daily cron job is required for followups to function correctly.  Here's the help page:  http://www.listmailpro.com/help/dailymail_cron.html

Please let me know if you have any more questions

Regards

Title: Additional Operations
Post by: idwebmaster on March 14, 2008, 02:26:31 am

Thank you so much. Now I have setup a cron job on the server on a specific account as described in the manual. I have made follow ups on a certain list and saved it as a set in ListMail Pro. Then a manually enter a person to the list. Well, I still don't get any mails from ListMail Pro. I have checked the test mail setting, and it works fine. I have written the right password in the daily mail passord field.
What might be the problem here?

Regards,
ID Webmaster

Title: Additional Operations
Post by: DW on March 17, 2008, 03:19:56 pm

The most common cause of this is an access restriction on the "/usr/bin/wget" utility used by the task.  Sometimes, an alternative (http://listmailpro.com/forum/index.php?topic=957.0) must be used.

If you like to do things yourself, a small PHP script which may tell us the permissions of certain system utilities is below.  Copy the code into a file named "test.php", upload it to your server and browse to it, then paste the results here.  This is what I would do if I was doing a hands-on analysis of your server.

Code: [Select]

<?phpecho shell_exec('cat /etc/*rele*').'<br>';echo shell_exec('ls -al /usr/bin/wget*').'<br>';echo shell_exec('ls -al /usr/bin/curl').'<br>';echo shell_exec('ls -al /usr/bin/GET').'<br>';echo shell_exec('ls -al /usr/bin/lynx').'<br>';echo shell_exec('ls -al /usr/bin/fetch').'<br>';?>

If you want the easiest method, I recommend asking your web host what they suggest for a command-line to "browse to a URL each day".

Regards

Title: Additional Operations
Post by: idwebmaster on March 18, 2008, 12:31:39 am

Thanks,
Apparently it was a syntax error. Now it works just fine. I should remove the following: 0 0 * * *
I thought this was a part of what should be entered into the cron file.
Anyway, it works.

Regards