ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: mdm on August 08, 2005, 10:28:57 am

Title: Backup Function Errors Out
Post by: mdm on August 08, 2005, 10:28:57 am

I click on the Backup function in Listmail Pro 1.81 and get this

Optimizing tables... DONE
Writing backup file... DONE
Verifying backup file... NOT FOUND


I see my attach folder inside of Listmail is set with permissions 755.

The only file in that directory is example.txt  Looks like it was created during the installation of the Listmail program.

Any ideas on how to debug this ?

Thanks

mark

Title: Backup Function Errors Out
Post by: DW on August 08, 2005, 04:18:19 pm

The attach folder should be CHMOD to 777.

Regards!

Title: Backup Function Errors Out
Post by: mdm on August 09, 2005, 12:47:57 pm

Thanks for the tip on chmod.

I did that, but seemed to have gone backwards.

This is the error message I get.

Optimizing tables... DONE
Error: Path to MySQL could not be detected. Manually set the path to the MySQL binaries in config.php
Writing backup file... DONE
Verifying backup file... NOT FOUND


What's interesting about this, is the Path to MYSQL error came up last week, and I fixed that.  I changed config.php to have this

$sqlpath = "/usr/bin/mysql/";

based on what my hosting company said about the location of mysql.

That got me around that error, but then I got the

Verifying backup file... NOT FOUND

which I wrote up yesterday.  I changed the permissions of the attach folder within listmail to be 777.

Now I get both of those error messages in the same execution.

To rephrase - I've had the config.php modified for about a week now, and was not getting the Path to MySQL error.  Then today it came back.

Hmmm...

I don't think my hosting company is moving mysql around on me, but I don't have any other theories at this time.

I'll check with them, and if anybody has any other ideas, please speak up.

Thanks

mark

Title: Backup Function Errors Out
Post by: mdm on August 10, 2005, 04:08:07 pm

I waited a day and tried the Write Backup Files, in the Backup and Restore section of Listmail 1.81

I get this error message.

Optimizing tables... DONE
Writing backup file... DONE
Verifying backup file... NOT FOUND

When I look in the Listmail Directory, in the attach folder, there is only example.txt.

The attach folder has permissions of 777

Where can I find a more descriptive message than - Verifying backup file... NOT FOUND

Or how else can I trouble shoot this.

Any patches in 1.82 that might affect this ?

Thanks

mark

Title: Backup Function Errors Out
Post by: DW on August 10, 2005, 10:28:18 pm

Mark,

I highly recommend that you do a manual backup until I redo the backup process (soon).

Instructions can be found at this post
http://listmailpro.com/forum/index.php?topic=582.msg2198

Regards