ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: davidmccready on July 14, 2006, 09:12:02 am

Title: Basic Getting Started Challenge
Post by: davidmccready on July 14, 2006, 09:12:02 am

Got as far as not Installing Database Tables.

The server I am using has its own ftp.

Instilation instructions are:
Load ListMail by browsing to the directory you uploaded the files to. For example, type http://yoursite.com/mail into your web browser's address bar.
I tried http://example.com/mail
I tried http://example.com/public_html/Listmail  (the directory i chose)
I tried http://example.com/Listmail
No progress

What are the commone errors here

Thank you

Title: Basic Getting Started Challenge
Post by: DW on July 14, 2006, 11:13:56 am

Greetings,

I have removed your true domain name for your protection as this is a semi-public forum.

If you uploaded the files to /public_html/Listmail you should be able to access ListMail at http://example.com/Listmail.  Case is sensitive on the file/folder name (Listmail), so be careful with that.  I seem to be able to successfully reach the install page by browsing to that URL on your site.

Please let me know if I can be of further assistance!

Regards

Title: Basic Getting Started Challenge
Post by: davidmccready on July 15, 2006, 01:20:53 am

Thank you

I am learning all the time.

One step forward and an error message appears:
"admin-31-Table 'resuycom_Listmail1.lm_config' doesn't exist"

Evidentally another stupid mistake
I tried reloading Listmailpro

No luck.


Also

Please say if this is the right way to do some other stuff.

1.
My site ftp does not allow the uploading of folders
Listmailpro has 3 folders
So I manually recreated new folders on the site and loaded the correct files into them so it now looks like the origional v187
Does this cause any problems?

2.
"config.php.txt"
Is how it appears on the site....... I dont yet know the trick to get rid of the "txt" on microsoft
Anyway, I renamed it "config.php" on the site
Is this an acceptable solution?

It would probably be
-simpler
-quicker
-cheaper.... in the short term

To get you / your support team to do the whole job

However, this prog is clever stuff.
It probably requires maintenance.
It is probably better if I know how to make it work myself.
= Less basic questions later

So please understand my determination to understand your creation

Thanks
David

Title: Basic Getting Started Challenge
Post by: DW on August 15, 2006, 10:16:37 am

David,

I'm going through month-old support and came upon this unanswered post of yours.

Quote

an error message appears:
"admin-31-Table 'resuycom_Listmail1.lm_config' doesn't exist"

I assume you got this one sorted out, otherwise you would not be using LMP at all right now. :)

Quote

My site ftp does not allow the uploading of folders
Listmailpro has 3 folders
So I manually recreated new folders on the site and loaded the correct files into them so it now looks like the origional v187
Does this cause any problems?

This is a new one to me - I've never heard of being able to upload files and not folders.  There should be no problem with your chosen approach, but I don't know if you will be able to set the mail/attach folder permissions on your server. (view help page (http://listmailpro.com/help/attach.html))

Quote

"config.php.txt"
Is how it appears on the site....... I dont yet know the trick to get rid of the "txt" on microsoft
Anyway, I renamed it "config.php" on the site
Is this an acceptable solution?

Yes, this is an acceptable solution.  When performing installs I often edit config.php.txt 'remotely' (temporary local file) with my FTP client / notepad.  I then save, upload and rename it remotely to remove the .txt extension.

Please let me know if I can be of further assistance!

Regards