ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: relax on September 26, 2008, 04:48:28 am

Title: Blank screen after sign up success, blank emails sent out
Post by: relax on September 26, 2008, 04:48:28 am

Hi,

A problem has recently arisen where after a successful sign up no HTML is shown to the user, just a blank page. I've checked the database and the record is created correctly.

What is also happening is the initial welcome email is blank, and all subsequent emails are also. There doesn't appear to be any corruption in the  database, all tables appear to have records with data.

Any ideas? Let me know what info you need to help debug this.

Thanks,

Jon

Title: Blank screen after sign up success, blank emails sent out
Post by: DW on October 23, 2008, 12:43:44 pm

Jon, if we did not sort this out through email please submit a support request of the type "Other" at http://listmailpro.com/support.  The symptoms point to all global message codes being removed, which might be caused by a lingering bug.