ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: terriz on September 28, 2005, 11:43:12 am

Title: bounce processing error
Post by: terriz on September 28, 2005, 11:43:12 am

Dean,
I've moved (actually exported and imported, leaving the original list alone) some users from list 5 to list 16.

After I send out a note to list 16, when there is a bounce, they get put on the bounce list for list 5 -- but not 16.

Seems like a bug--I have to manually delete/bounce folks from list 16!

Thanks,
Terri Z
www.solo-E.com

Title: bounce processing error
Post by: DW on September 29, 2005, 12:36:19 am

Terri,

Are you sure this is not a result of the bounce setting?  When you import an address to a new list, their bounce settings for that list will be reset to 0.  Therefore, it will take 3 (if that's your setting) additional bounces to have the user removed from the new list.

If users are never removed, even after many mailings, this would be unexpected behaviour.

Regards

Title: bounce processing error
Post by: terriz on September 29, 2005, 08:33:45 am

Ahhh. I didn't know about the bounce reset.

Thanks,
Terri Z
www.Solo-E.com