ListMailPRO Email Marketing Software Forums
ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: john193 on April 02, 2007, 12:04:37 pm
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Hi Dean,
Christopher here. I was trying to send out a broadcast to my list. My first attempt using ListMailPro and well... I seem to have a little problem. See below the screen shot that I have and maybe you can shed some light.
(http://www.digitalpawsinc.com/mail/ErrorsToResolve/SendingError.jpg)
I hope you can shed some light on what I'm missing here.
Thanks
Christopher
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Christopher,
Your host may be having a temporary problem or they could have limits on email per connection, hour, or day. If the problem continues I highly recommend asking your host if they have any such limits.
Regards
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I'm on a VPS server and have removed all mail sending limitations, and yet I get that same error once in a while.
What I have determined in my case is that it happens when the server is running under a heavy load and is having problems keeping up with the pace.
My solution is usually to wait about 15 minutes and then resume the mailing. That usually works.
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Hi,
I got the mailing to work. Had to change the configuration from the RECOMMENDED SMTP setttings to using the PHP stuff. Not sure why...
Would really like to get the SMTP stuff to work however.
Also, noticed after the mailing got about 500+ bad emails -- I guess I expected that since I haven't mailed this list in months and with junk emails that people use -- well. You know the rest...
Anybody got experience getting bounce to work on their servers. I'd like to make sure that the JUNK emails are eventually removed and ONLY good emails remain in the list.
Christopher
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Christopher,
Which "management" software is installed on your server? Is it CPanel or Plesk, perhaps? If either of these I can provide specific instructions for setting up bounce processing via bounce.cgi as mentioned in the help:
http://www.listmailpro.com/help/cgi.html
Regards
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Hi Dean,
My dedicated server is using C-PANEL. So the specific direction for implementing bounce.cgi so the bad emails get removed say after 3 mailings would be very nice.
Look forward to the process.
Thanks
Christopher
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Christopher,
There is a CPanel-specific help page for this:
http://www.listmailpro.com/help/cgi_cpanel.html
SMTP is recommended for stability... I recommend trying to solve the error. Here's a potentially-useful Google Search (http://www.google.ca/search?q=cpanel+smtp+temporary+local+problem&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a)
Note that if the "Return-path:" email header is not being set correctly in your PHP mail()-sent messages (welcome, confirm and, if enabled on the Config page, your list mailings too) you need to enable:
$phpmailf = 1;
in config.php
Regards
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Hi Dean,
Ok. So SMTP is supposedly more stable. Alright then, I will try my best to figure out HOW to get this thing to work. I have modified my config.php to include the
$phpmailf = 1;
setting where previously it was set to
$phpmailf = '';
Also, I reviewed your note on cPanel and I have a couple issues here but before I bring those up here is what settings I have under
Forwarding Maintenance
http://www.digitalpawsinc.com/mail/ErrorsToResolve/ForwardingSettings.jpg
Here is my question. I have setup a ton of signup-list.cgi scripts in my
cgi-bin starting with signup-list1.cgi upto past signup-list100.cgi
.i.e.
signup-list1.cgi
signup-list2.cgi
signup-list3.cgi
...
etic.. etc.
So with that in mind -- here is my question. Do I need to create in the
Forwarding Maintenance section an entry for
signup@digitalpawsinc.com /home/digitalp/public_html/cgi-bin/signup-list1.cgi@digitalpawsinc.com
which uses signup-list2.cgi@digitalpawsinc.com, etc. etc. or are my
settings correct at this point ?
Thanks,
Christopher
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(http://www.digitalpawsinc.com/mail/ErrorsToResolve/ForwardingSettings.jpg )
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Hi Dean,
As you can see I'm having a bit of trouble posting an IMAGE into the forum. I did it at the beginning.. but now it doesn't work. What am I missing.. besides a bit of sleep...
Christopher
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Hi Dean,
I hope you can shed some light here. Still the same error. What else could be wrong ?
Christopher :cry:
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Christopher,
You need a "pipe" character at the beginning and must remove the @domain.com from the alias
Your forwarder should look like this:
Email:
bounce@example.com
Forward to:
|/home/username/public_html/cgi-bin/bounce.cgi
Regards
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Hi Dean,
This morning I modified the Forwarders for the bounce.cgi script
So how will I know that the bounce script is actually working ? Will it
remove the bad emails after 3 trys going forward ?
Please advise...
Thanks
Christopher
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Hi Dean,
Just finished speaking with Dennis at ev1Servers.net technical support. And I believe I resolved a BIG problem with the Error 451 Temp Local Problem.
Apparently when sending email from my domain which resides on a dedicated server, I setup that domain to be on it's OWN IP address. So in order to address the 451 problem the key they tell me was to edit my reverse pointers which I did.
Now it will take anywhere from 6-12 hours for this change to propagate thru their system. What the reverse pointers change does for email -- ensures that SPAMMERS cannot send email like it came from my server. Due to the reverse DNS lookups -- I'm guessing...
Anyhow Dean, I've got one more tweak to make on the settings and I need your clarification on the matter of BOUNCES.
Here are the current settings for Bounces..
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(http://www.digitalpawsinc.com/mail/ErrorsToResolve/BounceSettings.jpg)
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Now here's my question Dean...
Should I check the bottom box and as far as the email being used --- that email must be a defined REAL email or what ?
Please advise...
Thanks
Christopher
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Hi Dean,
I just figured out that the options that you present for configuring bounce.cgi are EXCLUSIVE OPTIONS. You can only choose one of the options and since I've configured the RECOMMENDED option -- bounce.cgi -- I guess I'm done with that aspect of configuring ListMailPro.
Just gotta wait for the OTHER Stuff to propagate to see if the ERROR 451 finally goes away after editing the reverse pointers on my domain.
I'm getting excited. Now onto the importing issues of moving existing lists over -- hopefully with out overwriting the current list -- just new emails only.
Christopher :)
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Please let me know if you have any more questions. :)
Regards
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Hi Dean,
I'm still working thru the technical issues. I wish it was working. The only thing that works is the phpMail. Same issues with SMTP.
Christopher
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Dean,
I've done everything I know and still no luck.
Same errors when trying to email in smtp mode.
HELP!!!
Christopher
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Christopher,
Please submit your info (http://listmailpro.com/support?t=other) and I will see if I can figure this out.
Regards
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Dean I submitted a support ticket. Hopefully you have all you need.
This problem seems to be a real stumper...
Christopher
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I can't seem to find the relevant log lines or recreate the error easily. EV1 is fairly responsive so I'll ask you to forward these URLs to them for a possible solution:
http://layer0.layeredtech.com/showthread.php?t=653
http://layer0.layeredtech.com/showthread.php?t=519
http://www.webhostingtalk.com/showthread.php?t=506474
There are probably more possible solutions, but these seem pretty good. I googled for: cpanel smtp "temporary local problem"
Regards, DW
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Hi Dean,
This is what they said..
It seems to be working fine; just, as the error message states, you''ll need a
valid sender in a header line.
Now what exactly does that mean ? Something simple I'm sure... but it escapes me what the problem is.
Christopher
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Copying this here for the forum's sake:
Based on CPanel's reply:
It seems to be working fine; just, as the error message states, you'll need a valid sender in a header line.
If I understand correctly, I would respond that the problem happens randomly when doing a broadcast to your email list - the process uses all the same header information and the first several thousand seem to go out fine and then the error "451 - Temporary local problem" appears without any changes to the ListMail configuration (Is that correct?)
I will have a chance to look at this again in a couple hours if you want to hold on your reply until then - sorry, I'm really busy today!
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Christopher, Try the following SMTP settings:
Host: localhost
Reconnect: 1000
AUTH: Disabled
Authorize by checking email: Disabled
This is what normally works on CPanel. If you still get the error please let me know.
Regards, DW
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Dean,
With these settings...
SMTP Server (Recommended) CHECKED
Always write SMTP logfile CHECKED
HOST: localhost
PORT: 25
Reconnect every 1000 emails
AUTH ? NOT CHECKED
Login ID: chris1@example.com
Password: ******
Authorize by Checking Email: NOT CHECKED
Host: mail.digitalpawsinc.com
Type: POP3
LOGIN ID: john1@example.com
Password: ******
Every 19 mins
RESULTS:
NO LUCK still
Sending error. Check your mail settings.
Server said:
354 Enter message, ending with "." on a line by itself
451 Temporary local problem - please try later
So how do we fix the problem...
Christopher
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Hi Dean,
It's STILL NOT WORKING in SMTP mode on my dedicated LINUX server.
How can we get this resolved?
Christopher
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Christopher,
Please try to avoid posting actual email addresses or even your domain name in the forum - I have edited your sensitive information. I believe we have resolution of the problem in your support ticket.
Dean...this is what EV1 changed this afternoon.
In the Exim Configuration Editor in the WebHost Manager, there are two options:
Verify the existence of email senders.
Use callouts to verify the existence of email senders.
Neither of these options is strictly necessarly for mail to work properly, and the second option is not very well implemented and can cause legitimate mail to fail. I have disabled these options. Please test your script again and let us know if it is working correctly or not.
After that change it seemed to work.
I will now visit your next question (http://listmailpro.com/forum/index.php?topic=1815.0). :)
Regards, DW