ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: bottomb on December 15, 2004, 03:15:20 pm

Title: Cannot add users to list
Post by: bottomb on December 15, 2004, 03:15:20 pm

When trying to add users I receive this error. "Could not move file. "
Any one have any suggestions.

Title: Cannot add users to list
Post by: DW on December 16, 2004, 02:51:03 pm

This is very strange.  I think you will need to talk to your web host about this one.  What ListMail is doing at the time is called a "MySQL insert".

Title: Cannot add users to list
Post by: bottomb on December 16, 2004, 02:54:59 pm

I looked at my error log this is the error. Any help?

PHP Warning:  move_uploaded_file(): open_basedir restriction in effect. File(/tmp/fc56a9fbb.tmp) is not within the allowed path(s):

Title: Cannot add users to list
Post by: DW on December 16, 2004, 03:28:41 pm

Oh, you were "Importing" users not just "Adding" them. :)

Your account doesn't have access to the /tmp directory.  Your host can likely add this for you.

If they won't, or if you don't want to bother them, you can simply upload your file(s) to your main ListMail folder using FTP, and type the filename manually into the second box on the Import page.

Regards