ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: charles1 on October 24, 2013, 08:40:06 am

Title: Copy Disappearing
Post by: charles1 on October 24, 2013, 08:40:06 am
Hi

Been using LMP for over 4 years

For some reason when I am creating a new email and either overwriting or saving the text completely disappears.

Anyone know what the issue may be please?

thanks

Charles
Title: Re: Copy Disappearing
Post by: DW on October 25, 2013, 11:22:11 pm
Hi Charles,

There may be a simple solution to the problem.

First, do you have any "non-standard" characters in your message, such as "fancy quotes" which lean to the left or right?  This can cause what you describe due to a limitation in the PHP htmlspecialchars (http://php.net/manual/en/function.htmlspecialchars.php) function.

Second, it's possible your browser is caching the page.  To fix that, in admin.php just above line 103 (v1.88) which says:

Code: [Select]
echo "<html>
Add a new line with this:

Code: [Select]
nocacheheader();
I will likely include that change in future updates.

If neither of those fix it, or if you want me to take a look or make the changes for you, please submit a support request (http://listmailpro.com/support) of the type "Other / Bug Investigation" with your FTP and ListMailPRO information.

Regards