ListMailPRO Email Marketing Software Forums
ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: melanie on September 26, 2006, 06:32:51 am
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Dailymail is running fine - unless I have a scheduled mailing. On days without a scheduled mailing, it sends out followups and the dailymail report with no issues. On days when a mailing is scheduled, I have to go in 5-10 minutes after it is scheduled to start and resume it. After it is resumed it works fine. :?
Any ideas what's happening here? Anything I can do to fix it?
TIA
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Greetings,
On days when a mailing is scheduled, I have to go in 5-10 minutes after it is scheduled to start and resume it. After it is resumed it works fine.
When you resume the mailing does it take more than 5-10 minutes, that is, is it longer than the initial dailymail send process? If it does -not- take longer then resume may not be reaching a hard-coded server script timeout (whereas the dailymail process is reaching the limit). If this is the case, your host can turn off PHP "safe_mode" which should resolve this.
Regards
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No - it takes 2-3 hours usually - and it never stalls out after we click resume.
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In your daily scheduled cron task is dailymail being called from the command-line, perhaps, instead of through the recommended '/usr/bin/wget' utility? The reason I ask this is that command-line scripts can have different PHP settings (such has timeout) than browsed-to scripts.
My next suggestion is to enable the SMTP debug log to see if an SMTP error is causing the problem. Are you on a more recent copy with this feature? The option "Always write SMTP Log" can be found in the SMTP section of the Config page.
Regards
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the cron is running through wget
we're running 1.86, and I don't see this option. I'll upgrade to 1.87 and see if it fixes the problem and enable the ftp log - the next scheduled mailing is on Thursday.