ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: james1 on June 11, 2008, 09:28:23 am

Title: Error Connect to Bounce
Post by: james1 on June 11, 2008, 09:28:23 am

Hi,
When I test my mail settings here is the error message I get.  I am able to send/receive mail using outlook no problem.  Any info on how to rectify the problem would be much appreciated!

Bounce Handling]
Is enabled?  Yes, Using a mailbox
Connecting..
Warning: fsockopen() [function.fsockopen]: php_network_getaddresses: getaddrinfo failed: Name or service not known in /home/content/p/e/p/pepperscom/html/peppersnews/editconf.php on line 1791

Warning: fsockopen() [function.fsockopen]: unable to connect to mail.peppersparties.com:110 (Unknown error) in /home/content/p/e/p/pepperscom/html/peppersnews/editconf.php on line 1791
can't connect to mail.peppersparties.com The bounced message mailbox is not configured correctly.

SMTP is working fine.

Thanks for your help.

Title: Error Connect to Bounce
Post by: DW on June 14, 2008, 07:19:22 am

When I try a manual telnet to the hostname and port I am able to make a connection:

Quote

# telnet mail.example.com 110
Trying 12.34.56.78...
Connected to mail.example.com.
Escape character is '^]'.
+OK <12327.1213453173@pop16.prod.mesa1.example.com>
^]

Therefore I would assume there is either a DNS problem on the server, or this connection is limited by a software firewall.  You could ask your host whether or not there is a limitation on connecting to POP email accounts using a PHP script running on your site.

Regards