ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: khass1108 on November 10, 2004, 01:57:55 pm

Title: Error Importing Users
Post by: khass1108 on November 10, 2004, 01:57:55 pm

Trying to import users but getting this error:

Warning: move_uploaded_file(): open_basedir restriction in effect.
File(/tmp/7dc22609f.tmp) is not within the allowed path(s):
(/home/fybusa/:/usr/lib/php:/usr/local/lib/php:/tmp) in
/home/fybusa/public_html/mail/edituser.php on line 340

Please help.

Title: Error Importing Users
Post by: DW on November 10, 2004, 02:33:25 pm

Your host can fix this by giving you permissions in /tmp with an addition like this to your VirtualHost webserver config:

php_admin_value open_basedir "/path/to/site:/tmp"

The same might work in an .htaccess file in your home directory.

Alternately, you can upload the file manually, with FTP, to the main ListMail directory or a sub-folder and manually type in the (folder/) filename in the 2nd box on the Import page.

Title: Was able to import fine yesterday.
Post by: khass1108 on November 10, 2004, 07:24:27 pm

Why do I need to make these changes when I was able to import fine yesterday?  What changed that is making this problem arise?  Please be more specific on the exact steps I need to make to fix this problem.  Thanks.

Title: Error Importing Users
Post by: DW on November 11, 2004, 05:11:20 pm

Your host must have changed something, you can either upload manually or ask your host to allow file uploads to work again.