ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: steve4 on February 23, 2005, 09:21:46 pm

Title: Error message
Post by: steve4 on February 23, 2005, 09:21:46 pm

When ever I add a user manually it says it sent the welcome email but it never arrives. I get the following error message at the top of the page.

Warning: mail(): SMTP server response: 501 5.5.4 Invalid Address in c:\hosting\webhost4life\member\slmbodywork\mail\admin.php on line 2092


When i test the configuration I get this message,
[SMTP Server]
Is enabled?  Yes
Checking mail.. Connected!
Verifying username and password... Verified!
Connecting to SMTP server.. Connected!
Sending test email to remote address.. Problem setting receiver to Remote Test Address
The SMTP server is not configured correctly. Check your settings.

It says my SMPT server is not configured correctly at the bottom but higher up it says it is enabled and connected?? I am putting an active email address in the remote address. Any idea what is wrong.
Thanks for any help,
Steve

Title: Error message
Post by: DW on February 23, 2005, 10:44:43 pm

Hi Steve,

Try replacing your files (or just admin.php) with the ones from the member area.  Just a few days ago I fixed a bug where ListMail wasn't issuing a proper Windows-friendly PHP mail() call.

Please let me know if you continue to have trouble.

Regards!

Title: Error message
Post by: steve4 on March 06, 2005, 01:24:33 am

Thanks Dean, I got the upload done but the problem still exists. List mail doesn't seem to connect with my server. I still get the following error message when I try to send a new user the welcome email after entering them in the data base and saving.

Warning: mail(): SMTP server response: 501 5.5.4 Invalid Address in c:\hosting\webhost4life\member\slmbodywork\mail\admin.php on line 2092

Do you know what line 2092 is, as that may give us a clue where to find our error or incorrect entry.
Thanks for your help.
Steve

Title: Error message
Post by: DW on March 06, 2005, 05:33:09 am

I'd like to sort this out for you once and for all.  Please submit your server information (http://listmailpro.com/support?t=other) and I'll take a look.

Title: Error message
Post by: steve4 on March 09, 2005, 03:30:29 am

Hi Dean I sent you a pm re the server details, did you get it ok
Thanks
Steve

Title: Error message
Post by: DW on March 09, 2005, 11:05:01 am

Please submit to Tech Support (http://listmailpro.com/support?t=other) with a note about your problem.

Regards!

Title: Error message
Post by: steve4 on March 10, 2005, 02:38:20 pm

Hi Dean, I am hoping you can get my list mail sofware working again quickly, the work is piling up. I sent a tech report in as the program disappeared showing me just a blank white page after you said you fixed the last problem I was having.

Title: Error message
Post by: DW on March 10, 2005, 05:03:57 pm

Sorry about that.  I have fixed it now and also implemented a further fix for the Windows PHP mail() issue in the downloadable release.

Regards