ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: orders1 on December 16, 2007, 08:47:59 pm

Title: followups not going out
Post by: orders1 on December 16, 2007, 08:47:59 pm

If I set up 5 follow up message in my list is it necessary to set up a corn for each follow up? I want one follow up to go out each day for 5 days so I set all of the delays to 0. But the follow-ups never went out. I was not sure if I had to do a cron with each one, but because it did not work I am thinking now you do. Is that right?

If so do I have to set it up as *** if I want the follow ups to go out the next 5 days after the user opts in?

Title: followups not going out
Post by: DW on December 17, 2007, 02:25:23 am

Greetings,

If you want to follow-up every day after signup you do not need to use the "cron-style" feature.  A simple delay of 0 on each followup should work fine.  It sounds to me like your dailymail cron task is not configured correctly.  Here are the help pages:

http://www.listmailpro.com/help/followups.html

http://www.listmailpro.com/help/dailymail_cron.html

If dailymail is configured correctly you will receive a "Dailymail Report" each day and you should receive scheduled followups.  If you cannot get it to run I recommend asking your web host for help.  Basically, a URL (your dailymail URL with password) needs to be visited each day.

Regards