ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: on October 02, 2004, 11:12:52 am

Title: I would like a refund
Post by: on October 02, 2004, 11:12:52 am

I would like a refund.  I am sorry, but please visit the forum where alot of people are having SMTP server errors.

We are running businesses, just like you, and I don't know about anyone, but I cannot wait until the "free support" gets around to visiting the message board.

I understand that you are busy, but if that's the case, maybe you should hire some people to help.

If I told my customers that to wait until I got around to something, I wouldn't have very many customers left.

How do I apply for a refund?  


Patty

Title: I would like a refund
Post by: DW on October 04, 2004, 11:52:59 am

Patty,

I am sorry you feel this way and it caused you to abandon your hope for ListMail.  Unfortunately, I cannot afford to hire help at this time as I am charging so little for the program.  Sales are steady, though, so I'm surviving.  ListMail is currently my sole venture.  I am developing dozens of features for the next release.  I expect to be more available in the future when development of the program is complete.  If you would like fast, thorough, assistance please place an order from http://listmailpro.com/support.  You will find my prices very reasonable.  It's not uncommon for direct technical assistance of this nature to go for as high as $150/hr.

I have issued your refund - it's no problem.  I hope you will decide to get back on board when the next release is out!

All the best!