ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: paulcj2 on November 18, 2007, 02:15:00 pm

Title: Mail distribution program stopped!!!!
Post by: paulcj2 on November 18, 2007, 02:15:00 pm

I am sending out a newsletter tonight according my hosts's specs. List is no more than 1000. Disconnects from your server every 10. Please advise!!!!
 
The error message is:

Sending to server: 450 of 894

Sending error. Check your mail settings.

Server said:
354 Enter message, ending with "." on a line by itself
 
The email program is at <edit>
 
Paul C.

Title: Mail distribution program stopped!!!!
Post by: paulcj2 on November 18, 2007, 05:28:55 pm

I have sent the previous message to my mail hosting company and am waiting for a response. The error message also says:
Error message also says:
If your mailing stops for any reason you can simply and safely resume sending.

I have asked them shall I "resume?"

What do you think?

Title: Mail distribution program stopped!!!!
Post by: paulcj2 on November 18, 2007, 06:37:51 pm

I received from my mail host company the message:
'The message "'354 Enter message, ending with ." is common message
provided by the recipient mail server. It means the receiving system is giving a go ahead to begin sending the message. '

That was a few hours after I started sending the batch of 900. So I hit the "Resume" button. I immediately got back a message saying the mailing was complete. However, I did not see a link for the SMTP report I requested. Can I be confident that the newsletter did, indeed, go out to the remaining addresses after it stopped at 450?

Title: Mail distribution program stopped!!!!
Post by: DW on November 20, 2007, 04:25:20 am

Hi Paul,

Please never submit your sensitive information to the forum.  If you need to submit your ListMail URL and password please visit http://listmailpro.com/support or email me directly via http://contact.listmailpro.com.   Your information was in plain view for everyone to see for upwards of 24 hours.  I recommend changing your ListMail admin password as soon as possible.

Your host may be doing DNS lookups on the fly, making each message take much longer to queue.Try setting this in config.php:

Code: [Select]

$smtp_timeout = 45;
Please search the forum for "smtp_timeout" for more information.

Regards

Title: Mail distribution program stopped!!!!
Post by: paulcj2 on November 20, 2007, 04:10:44 pm

Dan,

Re: sensitive information

Sorry. I know better. I guess I was just desperate for quick help. I have changed my password.

Re: DNS lookups on the fly

I could find no variable $smtp_timeout

in config.php

do I just add it and set it to 45?

Title: Mail distribution program stopped!!!!
Post by: DW on November 20, 2007, 06:37:51 pm

Yes it can be added anywhere between the opening <?php and closing ?> tags.  I recommend just after the SQL config.

Regards

Title: Mail distribution program stopped!!!!
Post by: paulcj2 on November 21, 2007, 03:46:12 am

Done

Title: Mail distribution program stopped!!!!
Post by: DW on November 21, 2007, 01:15:21 pm

Please let me know if you continue having troubles

Regards