ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: bushc on September 20, 2006, 02:01:33 am

Title: Mail list subscription problem
Post by: bushc on September 20, 2006, 02:01:33 am

When testing a signup script with a valid email address ( that may be in the existing list user database table) this message is returned to the user. Can anyone tell me what is wrong?? The email address IS in a  valid  format.

There were errors with your subscription to our mailing list.

The error messages are as follows:
The email address you entered is in an incorrect format.

Please press the back button on your browser and re-enter your information.

Title: Mail list subscription problem
Post by: DW on September 20, 2006, 03:14:34 am

There was an error in previous versions where the wrong error message was being shown in case of duplicates - please update to the most recent available release to fix the problem.

Regards

Title: Mail list subscription problem
Post by: bushc on September 21, 2006, 02:55:31 am

Thanks Dean for your reply. I have upgraded prior to this happening. It seems to be happening when a person is already on the list.

Title: Mail list subscription problem
Post by: DW on September 21, 2006, 04:40:28 am

There was a bug addressing this specifically but I can't recall which version it was fixed in and can't seem to find it in the changes (http://listmailpro.com/changes.php) file.

The fix should have repaired your installation - that is, it should have replaced the incorrect error message(s) with the correct one.  What was happening, specifically, was the program was showing the "invalid email" error message instead of the "duplicate" error message.  I recommend that you check your "Error Messages" page(s) to make sure all of the messages are in the right place.

From what you say you are now upgraded to v1.87d, the latest available - is that correct?

Regards