ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: jonisolis on November 10, 2005, 08:39:26 am

Title: manually adding new user to list
Post by: jonisolis on November 10, 2005, 08:39:26 am

Hi, I received and email from someone that was trying to sign up for my newsletter list and I tried to manually add their email address and name to my list. But when I check the user database for their name after I add it it says it is not there. What could I be doing wrong? --Joni

PS I so sometimes get two emails that say the same name of someone signing up for my list. Why two emails?

--Joni

Title: manually adding new user to list
Post by: DW on November 11, 2005, 02:16:11 am

Do you have confirmation enabled when manually adding the user?  If so, they will show up under "Unconfirmed" instead of "Active" status users.  There is a dropdown at the top of the User Database page to change the status to view.

You may receive multiple notification emails if a user clicks the confirmation link twice, or if they refresh the "subscribe success" page.  This is a known issue which I will hopefully be resolving soon.

Regards