ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: chief on November 27, 2007, 05:26:35 am

Title: message series stuck
Post by: chief on November 27, 2007, 05:26:35 am

It appears that the process of sending messages on my list is stuck at #15.
The delay is 0 this morning.
It was the same yesterday after I  completed a "blast" to my list.
I am thinking that the blast should not have anything to do with the process of the normal mailing sequene - right?

I have the settings to send mail at midnight every night, so I expected that message #15 would no longer be there this morning, msg #16 should be there and the countdown should have started and #15 would be in the process of sending.

didn't happen.

What are the things I need to check to determine WHY #15 didn't send?

Thanks

Title: NEXT DAY
Post by: chief on November 28, 2007, 05:03:56 am

... and the messages are still stuck at #15 -suggestions please

Title: message series stuck
Post by: DW on December 11, 2007, 12:17:40 am

Sorry, I didn't see this post until now.  Did you get this figured out?  Could you have set up the delays wrong?  Details here (http://www.listmailpro.com/help/followups.html).  Do the rest of your followups go out?  If not, there could be a problem with your dailymail task (http://www.listmailpro.com/help/dailymail_cron.html)

Regards