ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: zedbiz on October 26, 2007, 08:53:17 am

Title: Messages delayed or not sent
Post by: zedbiz on October 26, 2007, 08:53:17 am

The last couple messages I sent to my list have been delayed - each time longer (first was a couple hours, next was about 10 hours)

The last message I sent yesterday at 5 PM and it has not been delivered yet!

Where are they and why are they being delayed?

Thanks
Jack

P.S. - my list is about 800 people

Title: Help Please
Post by: zedbiz on October 30, 2007, 08:44:47 am

My messages are getting delayed longer and longer - that last message (from previous post) took around 30 hours before it was sent out!

Why is this happening???

Jack

Title: Messages delayed or not sent
Post by: DW on October 30, 2007, 12:08:04 pm

Hi Jack,

I apologize for the delay - I've been overwhelmed but things are returning to normal.

Once ListMail sends messages to the server it is up to your web host to deliver the messages.  If you are on a shared server (ie. typical web hosting) there is the possibility that another user on the server has been sending more email than your server can handle.

A server can send 100k+ per day so your 800 messages should have very little to do with it.  Please talk to your host about the delays - they should get an administrator to take a look at the server.

Regards

Title: Thanks Dean for the reply
Post by: zedbiz on October 30, 2007, 12:40:16 pm

Thanks Dean,
That helps me out
I will check with my hosting provider to see if they can help me.
Jack