Author Topic: Opinions Wanted: Emailing Customers  (Read 1402 times)

val

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Opinions Wanted: Emailing Customers
« on: July 07, 2006, 05:17:58 am »
I'd like to know what the LM community thinks about emailing Customers who have NOT subscribed to one of your lists.  A Customer, IMHO, is a person who has made a purchase from your business within the past 12-24-36 months.

Do you...
1)  Add them to a Customer List and email them special offers (along with an opt-out link)?
2)  Email them individually?
3)  Never email them?
4)  Somethng else?

Thank you for your thoughts!
Val

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mr.trevor

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Opinions Wanted: Emailing Customers
« Reply #1 on: July 07, 2006, 06:06:30 pm »
My personal thoughts:
Option 1, Unsolicited commercial email (SPAM) or sending offers that were not requested should always be avoided.

Option 4, Add customers to a list within a reasonable time (a month maybe) sending a 'Thank you for your custom' note with a confirmation link that they would like to receive offers in future might be acceptable.
TrevorW