ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: consumertips on January 18, 2005, 10:24:28 am

Title: PLEASE HELP!
Post by: consumertips on January 18, 2005, 10:24:28 am

Everything works fine, except subcribers  don't get Welcome message.
I did have a virus, but  got rid of it. My system said: "wmedia32.exe had a virus called "Goldun", so I deleted the"wmedia32.exe" file. Did I need that in order to receive my Welcome messages?


Sincerely,
Hcbbs

Title: PLEASE HELP!
Post by: DW on January 18, 2005, 04:03:58 pm

Even when SMTP is enabled for bulk mailings welcome, confirmation, and notification messages all use PHP internal mail().  It's possible that this function is not supported on your server.  To test, toggle the mail sending process from SMTP to PHP mail() and send a test message to a test list that normally works.  If you do not receive the messages with PHP mail(), but do with SMTP, then you'll need to talk to your host about availability of the mail() function.

Regards