ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: Tim on March 14, 2006, 08:35:01 am

Title: Problem with Tracked Link Hits
Post by: Tim on March 14, 2006, 08:35:01 am

Dear Dean,

It's the first time I am using the possibility with ListMail to track links. I have no problem to see the link hits (per links) but it doesn't show me who clicked. Instead, it gives me only interogation marks !

What can I do to fix it ?

Exemple

Tracked Link Hits
 
Date           Time        Link Name Email   List  
 
2006·03·14  16:37:42  ex4     ?        ?       ?

Many thanks

Timothy

Title: Problem with Tracked Link Hits
Post by: DW on March 14, 2006, 10:05:13 am

Providing the "Track users" option is enabled you should see some user data.  Question marks can appear if the user is later removed from the database.

The Link Tracking feature, untouched since ListMail's inception, will be given a MAJOR overhaul in the near future.

Regards