ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: kyle on May 23, 2005, 07:02:24 am

Title: Send keeps stalling :( Sent through DailyMail
Post by: kyle on May 23, 2005, 07:02:24 am

Hi Dean,
      If you reference my installation ticket, you may remember this was happening before and you told me to upgrade because of your undocumented fix for SMTP sending.  Well I've done that and still have problems sending.  Last night I started sending my monthly newsletter to 193,000 subscribers and it stopped at 125,000 remaining.  When I restarted it this morning, it stopped again around 110,000 remaining (it's sending as I write this).  Why does it keep doing this?  Could you take a look and (hopefully) send me a fix?  You have all my login info in my ticket (user kyle).  Thanks,
--Kyle

Title: Send keeps stalling :( Sent through DailyMail
Post by: DW on May 23, 2005, 09:26:53 am

I'll troubleshoot this for you via the ticket - please check for my reply!

Regards

Title: Send keeps stalling :( Sent through DailyMail
Post by: RowdyRhodes on May 23, 2005, 06:04:29 pm

You're not the only one with this but I'm not sending through Daily Mail.
Dean, can you post the solution for both in the forum and let us know what to look for? I send mail once/week (non-automated we write up a piece and fire it off manual because each piece is unique and time sensitive .... anyway) sure could use a solution to this start send - stop - resume - send - stop - resume - send problem  :)
Thanks,
Sincerely,
Rowdy Rhodes
Site Manager
Freelance Writing Organization - Int'l
A Writer's Digest Top 101 Site
http://www.fwointl.com/
Inkwell Newswatch (IN) -- Writer's Ezine
http://www.fwointl.com/in.html

Title: Send keeps stalling :( Sent through DailyMail
Post by: DW on May 23, 2005, 11:08:50 pm

Rowdy,

Kyle won't be doing another mailing for a month.  Can you submit your server details (http://listmailpro.com/support?t=other) so that I can troubleshoot the issue?

The first thing I will do is update your admin.php to my latest copy.  Then, I will enable the SMTP log in order to see exactly what is happening. Finally, if necessary, I will debug the SMTP process.

Regards