ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: david.leen on June 24, 2005, 05:42:11 am

Title: Server error 502 while trying to send an email
Post by: david.leen on June 24, 2005, 05:42:11 am

Been trying to send the same email via two user lists.

On the first (a test list with 2 users) it runs fine. When I go to send the same email via the main list (11,000 users) I get the following messagbe:

"Connecting to SMTP server... Connected!

Sending mail 0 of 11214..

Sending error: Check your mail settings.

Server said: 502 Command not implemented

Go to config"

My question is this. if both the lists use the same config file, as they do currently, why will only one of these emails send correctly?

Please help!

Thanks

Brian

Title: Server error 502 while trying to send an email
Post by: DW on June 25, 2005, 03:08:42 am

It's hard to say what's going on.  We'll need to take a look at an SMTP log.

First, be sure your ListMail ./attach folder is CHMOD to 777 (to be writable by all).

Next, open up admin.php and search for the line:

 // $smtp_debug = '1';

Change it to the following, effectively "uncommenting" the code:

$smtp_debug = '1';

Try another mailing and when it fails check the attach folder with FTP to download the log... Send it to me via email and I'll be able to tell you more about what's going on.

Regards