ListMailPRO Email Marketing Software Forums
ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: gluntz on May 22, 2007, 03:06:16 pm
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Dean,
We want to use the LM autoresponder system, but there is one area that is a problem. Let me give you the requirement, then tell you wnere LM seems to fal short:
* A customer buys a product and opts into a list that identifies him ad having bough a specific product (Say list 1)
* We send him a follow up in 7 days to thank him, and usgges that he downloads a free eBook related to hit product.
* When he downloads the ebook, we add him to List 2 (eBook downloaders), and it has a set out autoresponder follow ups based on that fact that he did the download (No problem here)
* If he does NOT download the ebook, we want to send him a reminder to do so after 14 days. Of course if he downloaded it, we do not want him to get the reminder.
I cannot see a way to do this in ListMail. To do so would require one of two things to happen as I see it:
* Either automatically unsbuscribe him from List 1 when he downloads and is subscrbied to list 2; OR
* In selecting who an autoresponder goes to allow a selection that choose all on List 1, exclude all on List 2
Is there some way in LM to do this? (Aweber caters for option 1 - when you set up a list, you can say that if someone subscribes to it, he automatically is unsubscribed from List 2). This is a basic, important need for a SequentialAutoresponder system to really work effectively.
Thanks,
George
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George,
I cannot see a way to do this in ListMail. To do so would require one of two things to happen as I see it:
* Either automatically unsubscribe him from List 1 when he downloads and is subscribed to list 2;
If you are using the simple PHP signup script (http://listmailpro.com/forum/index.php?topic=1160.0) the "Additional Operations" on the 'List Settings" page for List 2 can be set up to remove the user from List 1...
* In selecting who an autoresponder goes to allow a selection that choose all on List 1, exclude all on List 2
This would kind of be like "User Selection" for followups which is, unfortunately, not possible. If #1 doesn't work for you it -would- be possible to, say, run a custom script just before ListMail's dailymail (when followups are sent) to make sure users on List 2 are removed from List 1.
Regards
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If you are using the simple PHP signup script (http://listmailpro.com/forum/index.php?topic=1160.0) the "Additional Operations" on the 'List Settings" page for List 2 can be set up to remove the user from List 1...
Dean - not being a PHP coder, I am a little lost here. How does one issue a delete command?
:oops:
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George,
Dean - not being a PHP coder, I am a little lost here. How does one issue a delete command?
That depends on if you mean with custom script or with the list "Additional Operations".
How to people subscribe to list 2? Is it with a standard signup form?
Check out the "List Settings" page for list 2. There should be a section "Additional Operations" and an option "Remove users from these lists when users subscribe to this list". Enter "1" here and the user will be removed from List 1 when they subscribe to List 2.
Regards
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DW - that is EXACTLY what we need. That will give us what we need to work this correctly!
Thanks :D