ListMailPRO Email Marketing Software Forums

ListMailPRO Email Marketing Software Forums => General Help & How-To => Topic started by: sfa on November 07, 2010, 05:31:47 pm

Title: unsubscribe not working
Post by: sfa on November 07, 2010, 05:31:47 pm

Hi,

I've just set up a clean fresh install of lmp and the unsubscribe link is not working. When I click on the unsubscribe link it loads a blank white page with no errors or messages and does not unsubscribe the email.

Any ideas on how to fix or troubleshoot this?

Thanks

Title: Re: unsubscribe not working
Post by: mr.trevor on November 07, 2010, 11:41:59 pm

Hi,
I am a bit rusty at this but if it helps at all, you need a 'remove confirm' message code on the Custom HTML 'unsub confirm' page of the List Settings.
I wonder if you managed to delete this message. It' a link at the top of the List Settings page. Thats the HTML that is seen when you click the unsubscribe link.
Good Luck.