Author Topic: unsubscribe not working  (Read 2098 times)

sfa

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unsubscribe not working
« on: November 07, 2010, 05:31:47 pm »
Hi,

I've just set up a clean fresh install of lmp and the unsubscribe link is not working. When I click on the unsubscribe link it loads a blank white page with no errors or messages and does not unsubscribe the email.

Any ideas on how to fix or troubleshoot this?

Thanks

mr.trevor

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Re: unsubscribe not working
« Reply #1 on: November 07, 2010, 11:41:59 pm »
Hi,
I am a bit rusty at this but if it helps at all, you need a 'remove confirm' message code on the Custom HTML 'unsub confirm' page of the List Settings.
I wonder if you managed to delete this message. It' a link at the top of the List Settings page. Thats the HTML that is seen when you click the unsubscribe link.
Good Luck.
TrevorW