Author Topic: 897 Bounce Removals in One night??  (Read 5183 times)

DW

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897 Bounce Removals in One night??
« Reply #15 on: June 03, 2005, 05:35:50 pm »
Temporary problems can cause bounce removals.  If your list members are very important then I recommend that you leave the option off until I figure out a way to avoid this.

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Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

BGSWebDesign

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897 Bounce Removals in One night??
« Reply #16 on: June 20, 2005, 06:05:39 am »
DW,

Is this also a problem with version 1.7b?   Just wondering, as I'm also noticing bounces that shouldn't have bounced, how can I test it, or watch for it?

I have members on one list that are bouncing, but they may also be on other lists, can you send me a SQL query to test it out, on one list, and also on ANY other list in LMP, that way I can verify if they are really BOUNCING from the other list, does that make sense?

FOLLOWUP - just did a search on a few of them in the REMOVED section, they also appear in another list which does have followups being sent, so it seems these bounces are legit...

What's up with version 1.8 though?  Are you saying that bounce handling is not working in ver. 1.8?  I know I won't be able to move to 1.8 if it's not...  please keep us informed...
Thanks,
-Brett
http://www.bgswebdesign.com/Contact-Us.php

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DW

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897 Bounce Removals in One night??
« Reply #17 on: June 21, 2005, 05:12:01 am »
The bounce process has not changed between v1.7b and v1.81 - it should work the same.  Unfortunately, there is not an easy way to test it short of adding your own bouncing emails.  Try emailing them with Outlook (to see if you get a bounce) to be sure.

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

mike2

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897 Bounce Removals in One night??
« Reply #18 on: June 21, 2005, 11:24:20 am »
What I do probably isn't the best solution, but I think it works ok.  I set my bounce settings to only remove a user if they bounce say 15 times in 60 days.

This pretty much guarantees to me that something major is wrong.