Author Topic: Can't mail to more than 1000 unattended  (Read 2603 times)

rnr1

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Can't mail to more than 1000 unattended
« on: October 20, 2007, 05:00:33 pm »
I have a list of 15,000 subscribers.  I've broken the list down into 3 sublists of 5,000 each because my web host only allows me to send
5000 emails per hour.

But ListMailPro stops after every 1000 emails have been sent and I have to click a couple of times and wait 60 seconds before continuing, which is a real pain and prevents unattended operation.

This is a major hassle and removes a major benefit of ListMailPro.

Is there a way to over-ride the 1000-email restriction?

DW

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Can't mail to more than 1000 unattended
« Reply #1 on: October 21, 2007, 03:58:04 am »
You could be reaching a per-connection limit.  On the Configuration page, is your "Reconnect every X emails" setting set to 1000 or less?

One way to get more information is to enable the SMTP log, which can display error messages from the SMTP server.

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

rnr1

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Mailing limit of 1000
« Reply #2 on: October 29, 2007, 11:00:33 am »
Dean,

No, I had it set for 1000. Now, I've increased it to 5000.
I'll also turn on the SMTP log to see if it shows anything.

Thanks,

Rich

DW

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Can't mail to more than 1000 unattended
« Reply #3 on: October 30, 2007, 12:05:23 pm »
Hi Rich,

If the mailings stop at 1000 I don't recommend increasing the setting to 5000, but rather decreasing it.

Is this still happening?

Try setting the following line in config.php
Code: [Select]
$smtp_timeout=45;
Please search the forum for "smtp_timeout" for more information on this undocumented setting..

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

rnr1

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1000 email limit
« Reply #4 on: October 31, 2007, 06:28:53 pm »
Hi,

1.  Where do I find the SMTP log?

2.  I'm having trouble believing that this is a timeout issue as it always stops at exact multiples of 1000 emails regardless of what rate at which the emails are being sent.  Therefore, I have to assume that it's a counting issue rather than a timing issue.

DW

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Can't mail to more than 1000 unattended
« Reply #5 on: November 01, 2007, 06:31:12 am »
You can enable the ListMail SMTP log globally from the Configuration page.  Files are written to the mail/attach folder which must have the correct permissions.

What was your experience with reducing the "Reconnect every X emails" setting below 1000?

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting