Author Topic: Advise - which way to go  (Read 2246 times)

dbowhall

  • Posts: 3
    • View Profile
Advise - which way to go
« on: October 28, 2004, 12:32:26 pm »
Installed, configured, and thought I was ready to go, but no features are functions right now, I am getting error messages when trying to send emails manually, databases are working fine ( I am able to store subscribers and emails and son on) but that is it. I called my hosting service which was using linux servers but now are apparently using windows servers  (thanks for telling me, lol). Should I start over from scratch, or use tech support to to fix the bugs or do a full installation?

DW

  • Administrator
  • Posts: 3787
    • View Profile
    • https://legacy.listmailpro.com
Advise - which way to go
« Reply #1 on: October 28, 2004, 02:25:24 pm »
It sounds like you are having trouble authenticating with SMTP for sending.

On some servers you do not need to authorize (AUTH option) with a valid username and password.  You may simply need to enter your mail server, ie: "localhost", or "mail.yoursite.com". with no additional authorization.

Alternately, you may need to set up an email account to authorize with.

Under Windows, you'll also need a mailbox set up for bounces, ie bounce@yoursite.com and enter the login information into LIstMail.

Hitting the "Test Mail Settings" button should show success authenticating your usernames and passwords.
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

dbowhall

  • Posts: 3
    • View Profile
Advise - which way to go
« Reply #2 on: October 28, 2004, 06:57:39 pm »
I changed those settings and the test work fine I rec'd an email from the test, now when i send the bulk email I recive this error message ----

Connecting to SMTP server...
Warning: fsockopen(): unable to connect to localhost:25 in E:\Inetpub\Virtuals\ncsteps.org\Web\mail\admin.php on line 765
could not open socket with fsockopen()

I looked at the "admin.php" file and that looks correct as far as I can see.
?????

DW

  • Administrator
  • Posts: 3787
    • View Profile
    • https://legacy.listmailpro.com
Advise - which way to go
« Reply #3 on: October 29, 2004, 07:08:31 am »
I'm willing to take a look at this.

Please submit your hosting information and a note about your troubles to the following URL:

http://listmailpro.com/support?t=other
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

dbowhall

  • Posts: 3
    • View Profile
Thanks for looking
« Reply #4 on: November 01, 2004, 01:56:07 pm »
Dean
Thanks for taking a look at this, i appreciate any help you can give us.
David