Author Topic: Unsubscribing from multiple lists (Read 4224 times)

steveb · « **on:** April 02, 2007, 10:57:24 am »

Hello,

How can I let a user unsubscribe from multiple lists they are subscribed to?

The default link seems to give them just to unsubscribe and not choose lists.

Thanks,

Steve

DW · « **Reply #1 on:** April 02, 2007, 05:51:17 pm »

Steve,

While you can modify the remove link message code to remove the user from multiple lists they will not have a selection. At this time, unless using the "form" method of removal with radio or checkboxes similar to the multi-list subscribe feature, there is not a way for the user to actually choose the lists they remove themselves from.

Regards

steveb · « **Reply #2 on:** April 03, 2007, 03:50:38 am »

Thanks Dean.

This is functionality that is very important, so I'd like to put my vote in for it as an enhancement.

So, let's say I was interested in the <form> method.

What might the unsubscribe form look like and how would it get propogated with the right checkmarks for their subscriptions to the various mailing lists? Or am I misunderstanding how it would work?

Question. The way it normally works, does it unsubscribe the person just from the one mailing list for which the clicked on the remove link?

Steve

DW · « **Reply #3 on:** April 03, 2007, 04:11:01 am »

Steve,

Try this:

Code: [Select]

<form method=post action=http://www.example.com/mail/signup.php>
<input type=checkbox name=lists[] value=1> List 1
<input type=checkbox name=lists[] value=2> List 2
<input type=checkbox name=lists[] value=3> List 3
Email: <input type=text name=email><br>
<input type=hidden name=submode value=unsub>
<input type=submit value="Go!">
</form>

Quote

Question. The way it normally works, does it unsubscribe the person just from the one mailing list for which the clicked on the remove link?

You can set the list(s) the user is removed from by modifying the message code options. Browse to "Message Codes" -> "Global Codes" -> "Edit" (next to your "Remove Link" code)

Regards

steveb · « **Reply #4 on:** April 03, 2007, 04:18:54 am »

Great. THanks!

steveb · « **Reply #5 on:** April 03, 2007, 04:24:46 am »

Dean,

Where would I put the form code? Into one of the Custom HTML snippets?

DW · « **Reply #6 on:** April 03, 2007, 06:14:24 am »

The form code would be placed on the page you want the user to be able to unsubscribe from. This would normally be one of your own custom pages on your site.

Have you considered the alternative of setting up two "Remove Link" codes, one set for the current list and one for "all lists"?

Regards

steveb · « **Reply #7 on:** April 03, 2007, 07:00:42 am »

I see. Thanks.

The alternative may work.

steveb · « **Reply #8 on:** April 16, 2007, 05:40:00 am »

Hi Dean,

Is it possible that there is one remove link in the e-mail, but it takes them to a custom html page where they can choose between being removed from the current list, or a separate button for all lists?

Or would I have to put the different remove links in the e-mail (which may confuse the user if they just select the first unsubscribe link they see, thinking it will unsubscribe them from all lists)?

Thanks again,

Steve

DW · « **Reply #9 on:** April 17, 2007, 05:00:11 pm »

Steve,

At this time you must use separate remove links for each list or set of lists you want the user to be able to be removed from. Please post a suggestion in the suggestions forum to make sure your idea for the Custom HTML page is considered.

Regards