Author Topic: Error Importing Users  (Read 1592 times)

khass1108

  • Posts: 9
    • View Profile
Error Importing Users
« on: November 10, 2004, 01:57:55 pm »
Trying to import users but getting this error:

Warning: move_uploaded_file(): open_basedir restriction in effect.
File(/tmp/7dc22609f.tmp) is not within the allowed path(s):
(/home/fybusa/:/usr/lib/php:/usr/local/lib/php:/tmp) in
/home/fybusa/public_html/mail/edituser.php on line 340

Please help.

DW

  • Administrator
  • Posts: 3787
    • View Profile
    • https://legacy.listmailpro.com
Error Importing Users
« Reply #1 on: November 10, 2004, 02:33:25 pm »
Your host can fix this by giving you permissions in /tmp with an addition like this to your VirtualHost webserver config:

php_admin_value open_basedir "/path/to/site:/tmp"

The same might work in an .htaccess file in your home directory.

Alternately, you can upload the file manually, with FTP, to the main ListMail directory or a sub-folder and manually type in the (folder/) filename in the 2nd box on the Import page.
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

khass1108

  • Posts: 9
    • View Profile
Was able to import fine yesterday.
« Reply #2 on: November 10, 2004, 07:24:27 pm »
Why do I need to make these changes when I was able to import fine yesterday?  What changed that is making this problem arise?  Please be more specific on the exact steps I need to make to fix this problem.  Thanks.

DW

  • Administrator
  • Posts: 3787
    • View Profile
    • https://legacy.listmailpro.com
Error Importing Users
« Reply #3 on: November 11, 2004, 05:11:20 pm »
Your host must have changed something, you can either upload manually or ask your host to allow file uploads to work again.
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting