Author Topic: Config problems  (Read 2110 times)

wonderwyant

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Config problems
« on: December 01, 2004, 06:21:52 am »
I had ListMail set up and working (sort of) on one of my sites for about a year.  Now, I want to move my mailing list to another site on the same server.

I set up the config.php file exactly the same, except for changing the log in and passwords.  I also set the permissions on all files the same as the old site.

The databases look the same on both sites.  

The problem is that I cannot configure the SMTP mail server.  No matter what I try, it doesn't work.  The Internal PHP does for signups but I cannot mail from it.

The only difference in the two sites is that the one where it worked is my "top level" or hosting domain and the other is a site I'm technically hosting.  I also have another database on the second domain for a forum.

I'm pretty non-technical.  Does anyone see what my problem could be?

Thanks,
Wonder Wyant

DW

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Config problems
« Reply #1 on: December 01, 2004, 07:53:36 am »
The first setting I try for SMTP is "localhost" as the host with no additional authorization.

Second, I'll set the host to "mail.domain.com" with "domain" being your web site's domain, again with no additional authorization.

Third, I'd keep the host at "mail.domain.com" and enable "AUTH".  This requires that an actual mailbox be set up on your host with a username and password to login.

Fourth, I would disable AUTH and use the same account I just set up in the "Authorize by Checking Email" section.

Last, if it still doesn't work, try enabling both AUTH and "Authorize by Checking Email".

For "Test Mail Settings" to run the proper test, your Administrator Email and/or Bounce To Email must be something@yourdomain.com and your Remote Test Address should be an email address that doesn't exist on the same server.
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

wonderwyant

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Thanks, Dean!
« Reply #2 on: December 01, 2004, 09:13:57 am »
My problem was apparently that I had selected the "disabled" option on the bounced mail.

I had already tried all possible configurations of the mail but when I enabled a "bounce" address, it worked!

For a non-technical person such as myself, ListMail is great!  I've used it to mail my lists for over a year now with no problems.

Looking forward to your next product,

Wonder

DW

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Config problems
« Reply #3 on: December 01, 2004, 08:33:53 pm »
Thank you for your kind comments!  If you like, post a testimonial in the appropriate forum category and include a link to your site for some free exposure.

What happens when you disable the bounce process is the program uses the Administrator Email for the "bounce address" (Return-path: ) in your emails.  Often, servers will restrict email that does not have a bounce address on the originating server.  You can likely either enable bounce with a bounce address on your domain or disable bounce and set the Administrator email to one on your domain.
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting