Author Topic: Daily Mail  (Read 2708 times)

jamescole

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Daily Mail
« on: November 30, 2007, 11:08:29 am »
Hi,

I have a few List Mail Pro (LMP) and I made a change on them all at the same time in the "List Setting"

Now the daily mail does not run on any of them...

The change I made is I put a check in the box for...

Move users who reach end of followup sequence to list...

Any reason why this would stop the daily mail???

Many users are still in the Q for mail but it stopped...

Thank you

Perry

DW

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« Reply #1 on: November 30, 2007, 04:27:00 pm »
Perry, the setting should be unrelated to the cron-driven dailymail execution.  When you browse to the "Dailymail" page within ListMail, is the "Last dailymail execution" time as expected?  If so, you could be experiencing troubles delivering the report to your admin email.  When you sign up for a test list with the welcome email enabled, do you receive it?

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

jamescole

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Daily Mail
« Reply #2 on: December 01, 2007, 04:00:15 pm »
The last date on all my daily mail is Nov 15.  
On all three LMP installs...

I think that is the day I made my changes...

See thread below...

I tried running the daily mail manually and it
worked but it did not re-start the automated
daily mail...

Any idea???

DW

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« Reply #3 on: December 02, 2007, 07:24:05 am »
Are you able to see your cron task in your server control panel, or do you have a record of the task that was set up?  If so, try copying and pasting the dailymail password from the task into the ListMail Configuration page.

If you can edit the task, try setting up "email output" to your email address, then remove the output suppression from the task, ie:

With output supression:
Code: [Select]
0 0 * * * /usr/bin/wget -O /dev/null -T 0 http://example.com/mail/dailymail.php?pw=YourDailyMailPass 1> /dev/null 2> /dev/null
Without:
Code: [Select]
0 0 * * * /usr/bin/wget -O - -T 0 http://example.com/mail/dailymail.php?pw=YourDailyMailPass
When dailymail runs, you could be sent an email with a "permission denied" or other error which could indicate your host has changed permissions on the "wget" utility used by the task.

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

jamescole

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Daily Mail
« Reply #4 on: January 03, 2008, 01:02:08 pm »
The first LMP has two...

/usr/bin/wget -O /dev/null -T 0 http://example.com/lmp/dailymail.php?pw=noedit99 1> /dev/null 2> /dev/null


/usr/bin/wget -O /dev/null -T 0 http://example.com/lmp/resume.php?pw=noedit99 1> /dev/null 2> /dev/null

====================

The next two LMP's only have one...

/usr/bin/wget -O /dev/null -T 0 http://example.com/lmp/dailymail.php?pw=noedit99 1> /dev/null 2> /dev/null


===============

/usr/bin/wget -O /dev/null -T 0 http://example.com/lmp/dailymail.php?pw=noedit99 1> /dev/null 2> /dev/null

====================

I changed the passwords to be sure that was not the problem...

Thank you

Perry

DW

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« Reply #5 on: January 04, 2008, 07:56:57 pm »
Hi Perry,

I'm stumped.  Please submit a support ticket with your information and I will do some hands-on investigation.

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting