Cron / Cron-style Followups Help

[Lily]

hi,

i have a problem with my weekly mails. everything is working fine but the one with the cron. i think i'm doing something wrong but i have no idea what?

i have 2 follow ups with the following settings:

seq 1 delay 0 (no cron)
seq 2 delay 2 (no cron)

and another one which i want it to go every monday as soon as someone is subscribed set as:

seq 3 delay 0 cron * 1-12 1

it can't be the dailymail settings since they were all done by Dean himself. so what am i doing wrong here?

thanks

Lily

[DW]

Hi Lily,

As long as you are receiving your "Dailymail Report" each day we should not need to suspect the cron task.

I can point out one problem with your situation:  With the "cron-style followups" feature the message is sent once, when it matches the cron, and then the user moves to the next followup in sequence.  It is currently not possible to send an email automatically every Monday.

With a cron timing of:

Code: [Select]

* * 1
Your message should be sent once on the Monday following subscription.

I plan to implement cron-style scheduled messages very soon which will allow you to do what you want.

Please let me know if I can be of further assistance!

Regards, DW

[Lily]

oh ok.. i didn't know that Dean..

thanks for the prompt response btw..

Lily