Author Topic: manually adding new user to list  (Read 1364 times)

jonisolis

  • Posts: 27
    • View Profile
manually adding new user to list
« on: November 10, 2005, 08:39:26 am »
Hi, I received and email from someone that was trying to sign up for my newsletter list and I tried to manually add their email address and name to my list. But when I check the user database for their name after I add it it says it is not there. What could I be doing wrong? --Joni

PS I so sometimes get two emails that say the same name of someone signing up for my list. Why two emails?

--Joni

DW

  • Administrator
  • Posts: 3787
    • View Profile
    • https://legacy.listmailpro.com
manually adding new user to list
« Reply #1 on: November 11, 2005, 02:16:11 am »
Do you have confirmation enabled when manually adding the user?  If so, they will show up under "Unconfirmed" instead of "Active" status users.  There is a dropdown at the top of the User Database page to change the status to view.

You may receive multiple notification emails if a user clicks the confirmation link twice, or if they refresh the "subscribe success" page.  This is a known issue which I will hopefully be resolving soon.

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting