Stripped / Blank Emails

[emektek]

I just installed the program and testing. the recipients are set as default "HTML & text". If I send a mailing out with text only, it delivers without any problems, but if I send with text and html (or text & attachment) the email is delivered with the subject, but the body is blank (and no attachment).

Any ideas why this happens and how to fix it

[DW]

When sending HTML email a text version is required.  Did you enter something in both the text and HTML sections?

For the text section it may be more convenient to make use of a message code of the type "Link to HTML", which will be replaced with a link the user can click to view the (personalized) HTML email in their web browser.

If you simply enter "test" as the subject, text message and HTML message and it still comes out blank, there must be something else at work.  In that case I would be willing to investigate hands-on with access you can submit securely here.

Regards