Author Topic: Mqueue Reset and Daily Mail Log  (Read 1422 times)

chris6

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Mqueue Reset and Daily Mail Log
« on: July 18, 2005, 05:15:33 am »
hi there
I have a double problem with list mail at present.

Many of follow ups that get to sequence 0 stick there for several days and then decide to send.

My Daily Mail reports do not match the amount of email that go out as I also run an SMTP log.

Mqueue is having to be set each week as there are a back log of outgoing SMTP messages created by Listmail (nothing else goes out from this server).

How, where do I need to go to, to start to resolve some of these issues.
Gail

DW

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Mqueue Reset and Daily Mail Log
« Reply #1 on: July 19, 2005, 07:04:24 am »
The report problem seems to be cosmetic and I'm not sure yet how to best implement a fix, but I'm working on it.

I would like to resolve your main issue, the items not going out for 5 days.

What you report, that 5 days are sent in one shot, sounds like an SMTP queue problem. Perhaps your host has a hard time sending to certain domains and some messages (more and more, as the days go on) get left in the queue for extended periods of time causing a backlog.

The mail server can and should be optimized for large amounts of email to prevent queue problems. Suggestions for 'qmail' and 'exim' (cPanel hosts) server software are available in the forum - you might suggest those optimizations to your host.

Whether improvements to the config are made or not I would suggest that your host keep an eye on the outgoing queue over several days to see if it continually grows. Such activity can significantly slow down your outgoing email, as hard drive limitations with several thousand small files in a (few) folder(s) can quickly become an issue.

To prevent a backlog, the server should deliver all email as quickly as possible. It is recommended that your server be able to deliver the majority of messages as soon as they are queued by ListMail. There should only ever be a few thousand, at most, sitting in the queue for any length of time.

For your host's reference ListMail's mailing method is as such: Messages are sent over a single connection to SMTP.

Regards, DW
Dean Wiebe
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