Author Topic: Having to sign in twice to register for ListMail (Read 1388 times)

tim5 · « **on:** September 21, 2006, 08:04:59 am »

Hello

We have a sign in box on our site that links to ListMail. However, in a newly set up sign in box, we have found that when you register you get our list 1 messages but have to sign in again to get information on another list that this sign in box is actually intended for.

Can you help?! :shock:

Thanks
Jane

DW · « **Reply #1 on:** September 22, 2006, 03:00:11 am »

I'm not sure I understand... Are you using multi-list subscription, trying to subscribe users to more than one list? Or are you trying to set the list to a single list but -not- the one the user ends up being signed up to?

Can you paste the...

Code: [Select]

Code...of your HTML signup form as found on your web site? (Tip: Replace yourdomain.com with "example.com" for security).

Regards

tim5 · « **Reply #2 on:** September 22, 2006, 03:12:47 am »

Thanks for the quick response, it was acutally related to your second tip but luckily it is working today so I'm not sure what heppened yesterday when I was trying to set this up!

Thanks again,
Jane

DW · « **Reply #3 on:** September 22, 2006, 12:17:08 pm »

Glad to hear it's working, Jane. For more details about setting up signup forms please visit the following help page.

If you have any more troubles please don't hestitate to start a new post.

Regards