Author Topic: Mail sending (Read 3816 times)

richard82 · « **on:** December 28, 2006, 08:47:21 pm »

Hi,

I'm just making the configurations to listmail on my site, but can't seem to set up the SMTP information for mail sending.

I am unsure of the host and log in ID for this section and have tried several things. Can anybody give me an example of what would go in here?

Outgoing mail on the email address I want to use is smtp.wanadoo.co.uk if that is any help.

Richard

DW · « **Reply #1 on:** December 28, 2006, 10:56:59 pm »

Hi Richard,

It sounds like you might be trying to use your ISP (internet provider) as your SMTP server. This is not recommended, as sending commercial email is likely against the TOS. Your web host should provide an alternate SMTP hostname you can use to send email through their server (from anywhere you have access to the net). A good hostname to try is "localhost" which means the "local server" with no additional authorization. This works on hosts where the mail server is running on the same server/computer as the web server. A high percentage of hosts are set up this way.

Regards

richard82 · « **Reply #2 on:** December 29, 2006, 07:09:45 pm »

Ive tried using my web host (1&1) rather than my ISP details but am still having problems.

I know certain things such as the mail box name, password and that "auth.smtp.1and1.co.uk" is the outgoing server.

Despite this things still dont seem to be working. Any idea where I could be going wrong?

DW · « **Reply #3 on:** December 29, 2006, 08:40:19 pm »

The hostname might be "smtp.1and1.co.uk" not "auth.smtp.1and1.co.uk"... What error message(s) do you see?

Regards

richard82 · « **Reply #4 on:** December 29, 2006, 09:30:26 pm »

The error message is as follows:

[SMTP Server]
Is enabled? Yes
Connecting to SMTP server..
Warning: fsockopen() [function.fsockopen]: php_network_getaddresses: getaddrinfo failed: Name or service not known in /homepages/15/d155480245/htdocs/mail/editconf.php on line 1907

Warning: fsockopen() [function.fsockopen]: unable to connect to auth.smtp.1and1.co.uk :587 in /homepages/15/d155480245/htdocs/mail/editconf.php on line 1907
Could not find server!

The SMTP server is not configured correctly. Check your settings.

DW · « **Reply #5 on:** December 30, 2006, 06:44:50 pm »

That error indicates the inability to connect to the SMTP server via hostname. Please try smtp.1and1.co.uk as I have never seen a situation with two subdomains, ie: auth.smtp.1and1.co.uk

Regards

richard82 · « **Reply #6 on:** December 30, 2006, 08:12:46 pm »

Hi,

Tried the server you suggested and the following error occours:

[SMTP Server]
Is enabled? Yes
Connecting to SMTP server..
Warning: fsockopen() [function.fsockopen]: php_network_getaddresses: getaddrinfo failed: Name or service not known in /homepages/15/d155480245/htdocs/mail/editconf.php on line 1907

Warning: fsockopen() [function.fsockopen]: unable to connect to smtp.1and1.co.uk :25 in /homepages/15/d155480245/htdocs/mail/editconf.php on line 1907
Could not find server!

The SMTP server is not configured correctly. Check your settings.

I have tried a variety of things, but I am unsure what else it could be.

DW · « **Reply #7 on:** January 01, 2007, 11:41:30 am »

Richard,

It will be the same as is used in Outlook - you'll have to check the 1&1 documentation and/or email page for more details.

UPDATE: Please read this post for further information about this problem on 1&1 shared hosting

Regards