Author Topic: Hosting restrictions with configuration  (Read 1378 times)

vicky

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Hosting restrictions with configuration
« on: March 12, 2006, 11:55:23 pm »
Hi

I am having problems configuring my mail settings and receive the following errors:

[Bounce Handling]
Is enabled?  Yes, Using a mailbox
Connecting..
Warning: fsockopen(): unable to connect to pop.azuremarketing.com:110 in /mnt/web_v/d42/s01/a000jw26/www/mail/editconf.php on line 1541
can't connect to pop.azuremarketing.com The bounced message mailbox is not configured correctly.

[SMTP Server]
Is enabled?  Yes
Connecting to SMTP server..
Warning: fsockopen(): unable to connect to localhost:25 in /mnt/web_v/d42/s01/a000jw26/www/mail/editconf.php on line 1657
Could not find server!

The SMTP server is not configured correctly. Check your settings.

I noticed in October someone else had a similar problem and Dean replied and said that it was a fatal restriction with the host.  I have also tried to set up my bounce.cgi and although when I test the settings it says that it was successful, I'm not receiving an email to my admin address.

[Bounce Handling]
Is enabled?  Yes, Using bounce.cgi
Sending TESTBOUNCE email to bounce address.. Success!

Could this also be affected by my hosting restrictions?  I'm not entirely sure that I set it up correctly - I uploaded a file called .qmail-bounce to my main cgi-bin folder (not part of my public html directory) with the correct path the HOME and set up a bounce@mydomain.com email address.

I'm not going to be sending out many emails, so it doesn't matter too much to me that I'm not sending via smtp.  However, I'd rather not have to deal with all the bounced emails manually.

Do you have any suggestions?

Kind regards

Vicky

DW

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Hosting restrictions with configuration
« Reply #1 on: March 14, 2006, 09:04:57 am »
Hi Vicky,

Quote
Warning: fsockopen(): unable to connect to xxx:110 in /mnt/web_v/d42/s01/a000jw26/www/mail/editconf.php

This indicates one of two things:

1. fsockopen(), a PHP function for making connections, is not supported by your host.  I doubt this is true because it shows a Warning instead of a fatal error message.

2. The hostname(s) you are using are not valid.  Are you sure your SMTP host is localhost and POP host is as you mentioned?

3. Your host has disabled these types of connections.

bounce.cgi can be particularly tricky.  The process can vary greatly so I recommend asking your host about the best way to do it on their servers. If you won't be sending many emails like you say you should be able to get away with using the less-complicated-to-set-up bounce mailbox instead of bounce.cgi, providing we can get connected...

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting