Author Topic: How can I remove bounced or undelivered email from my lists  (Read 2060 times)

steve4

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How can I remove bounced or undelivered email from my lists
« on: March 04, 2006, 11:16:38 pm »
Can this be done automatically?
I'd appreciate the advice,
Thanks
Steve

don1

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How can I remove bounced or undelivered email from my lists
« Reply #1 on: March 05, 2006, 06:08:58 am »
Hi Steve,

You can setup some parameters for "bounced emails" on the "Configuration" page.  Here are some helpful links:

http://listmailpro.com/help/cgi.html
http://listmailpro.com/help/bounce_mailbox.html

At the bottom of the "Configuration" page you can also setup to Delete users if they bounce "x" amount of times in "x" amount of days...you fill in the value for "x"

I hope this helps!  :)

Don

bposton

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Incorrect notifications of removes due to bouncing
« Reply #2 on: March 06, 2006, 04:20:13 am »
Don, can I add a question here?
I setup the bounce email address instead of the cgi. But when  I get the emails from dailymail with the notification that a user was removed, the beginning of that email lists a specific user, but in the body of the email itself there is another user that has bounced.
For example:
Here is the first part of the email (some parts removed for privacy):

A user has been removed from your list: A Great Game of Golf - Original List
Their information was as follows:
Email: bigosports@XXXXX.net
First Name: GXXX
Last Name: DXXX

However in the remaining part, is lists another user has bounced:

A message that you sent could not be delivered to one or more of
its recipients. The following addresses failed:
 <dkottoson@XXXX.com>
SMTP error from remote server after RCPT command:
host mx3.hotmail.com[65.54.245.72]:
550 Requested action not taken: mailbox unavailable

And the copy of the original message sent that is listed in the bounce email confirms this:
The header of the original message is following. ---
> Received: from [217.160.226.24] (helo=localhost)
>    by mrelay.perfora.net (node=mrelayus0) with ESMTP (Nemesis),
>    id 0MKoyl-1FDme72Qi7-00026e; Mon, 27 Feb 2006 12:58:58 -0500
> Date: Mon, 27 Feb 2006 12:58:55 -0500
> From: "Ben Poston" <info@trianglecustomclubs.com>
> To: "DXXXX OXXXX" <dkottoson@XXXXXl.com>

Do you know of any reason this is happening, maybe a bug?
Maybe Dave can help with this also
THanks
Ben

don1

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How can I remove bounced or undelivered email from my lists
« Reply #3 on: March 06, 2006, 09:31:08 am »
I wish I could help but this is a question for Dean.  I know just enough to keep my list running :) ...sorry.

Don

DW

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How can I remove bounced or undelivered email from my lists
« Reply #4 on: March 08, 2006, 04:49:31 am »
Yes, I believe this is a bug with mailbox processing.  I will get this fixed ASAP.
Dean Wiebe
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