Author Topic: I think my list might have been hacked into  (Read 1773 times)

mcgrane

  • Posts: 30
    • View Profile
I think my list might have been hacked into
« on: November 01, 2004, 09:09:41 pm »
This is my first post so I hope I'm being clear. A few days ago I stopped getting the daily mailing reports that run at midnight USA EST. Then I stopped getting the new list sign up e-mails that I've been getting consistently for 15 months. Two days ago there were 5 new subscribers in one day. One was a friend and an aol member. Since I didn't get the sign up, I emailed her and another person who is a netscape user to ask them if they received my newsletter. My friend said she never subscribed, and the netscape user never responded. I believe someone else signed them up and did damage to my routing system. Mail from my list used to get redirected from my web page to my aol account and now I'm not getting any mail. As the clock passes 12:07 am, right now I never got tonights daily report and I know at leat 5 follow-ups had to go out. Any advice? Experience with this?

Does anyone have any experience with a url address not redirecting into an aol address? For me its rallen@[someisp].com is not sending to [someone]@aol.com. What we did to rectify this so far is to change everything to the latter, but I still didn't get the daily report last night even after the change.

Actually mcgrane didn't write this. I'm Ronnie, his client whose newsletter is having the problem. So any advice to this novice will be appreciated.

Thanks in advance.

DW

  • Administrator
  • Posts: 3787
    • View Profile
    • https://legacy.listmailpro.com
I think my list might have been hacked into
« Reply #1 on: November 08, 2004, 02:23:54 pm »
It's possible that AOL has blocked you.  Try manually sending an email to the AOL address from the server having troubles using an account set up in an email client like MS Outlook.

If you are indeed blocked from sending email to AOL you should receive a bounce detailing the reason.  You can also call up the AOL postmaster services and ask them to do a scan on your web host's IP address to see if it's blocked.
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

mcgrane

  • Posts: 30
    • View Profile
I think my list might have been hacked into
« Reply #2 on: November 08, 2004, 03:59:23 pm »
Thanks Dean,

I'll ask Len to check this out.

Ronnie

DW

  • Administrator
  • Posts: 3787
    • View Profile
    • https://legacy.listmailpro.com
I think my list might have been hacked into
« Reply #3 on: December 07, 2004, 02:21:12 pm »
You might also want to apply to have your server "whitelisted".  It's somewhere on http://postmaster.aol.com :)

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting