Author Topic: Can't seem to load saved sets for follow ups  (Read 2855 times)

vrinfo

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Can't seem to load saved sets for follow ups
« on: February 12, 2008, 05:04:42 am »
Hi,

I've created a saved set with a list of follow up emails however I can't seem to load it into a new list.

I assume what I do is as follows:

Select my list.
Click on Follow ups.
Select Load Set
Select my saved set
Click on Load

I then get this message:
Saved followup set (base list of followups) loaded onto current list. You may want to Reset Users

However when I review the follow ups in the list I am told that there are no followups configured for this list.
 
What am I doing wrong?

Thanks.

DW

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Can't seem to load saved sets for follow ups
« Reply #1 on: February 12, 2008, 07:56:22 am »
Greetings,

Without access it is difficult for me to provide an explanation for this.  I would be willing to investigate free of charge.  You can securely submit your hosting and ListMail information here:

https://www.listmailpro.com/members/?typ=other

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

vrinfo

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Can't seem to load saved sets for follow ups
« Reply #2 on: February 14, 2008, 05:45:23 am »
Dean

Thank you very much for the offer of support. I very much appreciate it.

Just to help you understand what I am doing, I've made a short video showing the steps I am taking with ListMailPro.

Do the steps make sense? Is what I am doing the right thing or have I misunderstood saved sets in some way.

I'll happily sent on log in information if this doesn't show you what you need to find out where my mistake is.



Thanks.

Oh - don't forget to turn your sound up when listening to the video...

DW

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Can't seem to load saved sets for follow ups
« Reply #3 on: February 15, 2008, 11:28:56 am »
There does indeed appear to be a problem I cannot explain.  If you can submit your information I will be able to troubleshoot directly.  To maintain your privacy I would recommend removing the video from your site or removing the link from this forum.

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

vrinfo

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Can't seem to load saved sets for follow ups
« Reply #4 on: February 22, 2008, 01:51:57 am »
Dean,

I've found the bug in ListMailPro and fixed it.

Saved Sets now appear to work.

Thanks

cwboaze

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Can't seem to load saved sets for follow ups
« Reply #5 on: February 22, 2008, 07:20:42 am »
Quote from: "vrinfo"
Dean,

I've found the bug in ListMailPro and fixed it.

Saved Sets now appear to work.

Thanks


please post the bug information you found. as I would like to make sure it doens't happen to me either.

Thanks,
CB