Author Topic: Weird New Line / Line Break Issue in Text Version  (Read 1844 times)

kyle

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Weird New Line / Line Break Issue in Text Version
« on: May 03, 2008, 01:13:50 pm »
I'm totally at a loss on this one.  Whether I compose an email in notepad, a good text editor (Programmer's File Editor), Eudora, etc., sometimes when I try to send the message through ListMailPro the line breaks are removed in some sections.  For instance, this table of contents:
This Issue Contains:
--Mother’s Day and Memorial Day Histories--
--Mother’s Day and Memorial Day Lesson Links--
--HotChalk Update--
--Highlighted Special Feature--
--Sites For Teachers--
--Additional May Resources--
--Featured Lesson Site--
--Curious Sites--
--Got a Dynamite Holiday Lesson?--
--Coming Attractions!--

...becomes this after sending through ListMailPro:
This Issue Contains:
--Mother’s Day and Memorial Day Histories-- --Mother’s Day and Memorial Day Lesson Links-- --HotChalk Update-- --Highlighted Special Feature-- --Sites For Teachers-- --Additional May Resources-- --Featured Lesson Site-- --Curious Sites-- --Got a Dynamite Holiday Lesson?-- --Coming Attractions!--

...on the receiving end in Outlook (latest).  I know this happens on other clients too b/c a colleague has experienced the same issue with ListMailPro (and same for different addresses checked with Outlook).  However, it looks fine in GMail, Yahoo, and HotMail...  Any idea what the issue is and how to resolve it?  In the rest of the mail, it does it on some lines, but not others.  And if I double space that table of conents above and send it, it comes through double spaced!  I have tried copying and pasting the text (but not the new lines) of the menu into a new text file and trying it, and get the same result.  It's one of the weirdest things in computing I've seen...  I know there are different types of new line characters, but even when I try recreating the new lines, I get the same issue.  I'm using ListMailPro 1.87d, though I'm not certain this is really a ListMail issue - just wanting to see if there's a way to address it (either with ListMail or a separate program).  Please let me know if you have any ideas!  Thanks,
--Kyle

DW

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Weird New Line / Line Break Issue in Text Version
« Reply #1 on: May 08, 2008, 06:21:12 am »
Greetings,

This is a feature of Outlook that I, too, have found annoying.  In the message header in Outlook you should see a note: "Extra line breaks in this message were removed - Click here to restore".  Clicking should show the message as expected.

I'm not sure if I was able to disable the option or not, and it would be unreasonable to expect clients to do this.  I did some Googling and came up with this very informative post:

Newsletter Formatting And The Remove Extra Line Breaks Issue

In summary, it suggests adding two spaces at the beginning of each line.

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

kyle

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Weird New Line / Line Break Issue in Text Version
« Reply #2 on: May 08, 2008, 11:43:43 am »
Thanks Dean, I think that's it.
--Kyle