Author Topic: multiple questions  (Read 1792 times)

reynolditpi

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multiple questions
« on: February 15, 2008, 08:32:03 pm »
I am having some problems post install with listmail pro.  
First.  The confirmation link in my welcome messages are not working.  
Well, they do work, but they take me to an error page.

Here is the confirmation link from the email. You can click through it and see the error page.

http://www.1597z39c58.fitcartpro.com/AR/confirm.php?u=ff85603

Is there something I need to set up to make the confirmation links work?

Also, I am trying to set up the bounce process.  The help files say to create a txt file...uploaded it to the home directory...and rename it  .procmailrc.  

However, I am unable to upload to this directory as it tells me I do not have permission.  I can upload to the directories located within this directory with no problem, I can upload to cgi-bin, httpsdocs, httpdoc, etc.   any thoughts? Should i be able to upload without a problem or does this directory typically require special access from your webhost?

The help file also says to set up a email alias.   This is probably a silly question, but I want to make sure.  Does this mean that I need to set up another email address for my domain?  For instance, lets say my main email mail address for my business might me myemail@mybusiness.com.  I would then need to set up another email address something like bounce@mybusiness.com???Am i on the right track?

Next...crontab setup.

My daily mail did not run this morning so I think my script may not be right.

In my admin account for my website i have set the crontab task to run everyday at hour 1 and minute 1.  I then placed this code in the command box they provide:

0 0 * * * /usr/bin/wget -O /dev/null -T 0 http://1597Z39C58.fitcartpro.com/AR/dailymail.php?pw=****** 1> /dev/null 2> /dev/null

Is this all sound/look correct.

Thanks for any help you can provide.
Tony

DW

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multiple questions
« Reply #1 on: February 16, 2008, 05:13:45 pm »
Greetings,
Quote
Here is the confirmation link from the email. You can click through it and see the error page.

http://www.1597z39c58.fitcartpro.com/AR/confirm.php?u=ff85603

I removed "www" and it worked.  Please remove the "www." from your "ListMail URL" on the "Configuration" page.
Quote
Also, I am trying to set up the bounce process. The help files say to create a txt file...uploaded it to the home directory...and rename it .procmailrc.

However, I am unable to upload to this directory as it tells me I do not have permission.

The forward-to-CGI process can vary greatly across web hosts.  What we mention in the help files will not necessarily work for you.  I highly recommend asking your host if email to CGI redirection is possible and, if so, how it is best accomplished on your server.
Quote
I can upload to cgi-bin, httpsdocs, httpdoc, etc

Ah-ha.  This is a Plesk-based server - I can tell by the public web folder named "httpdocs".  Here are the instructions, which can only be performed by the system administrator (your web host tech support).

First, be sure that the account bounce@example.com does not exist in the Plesk control panel as a mailbox or email will not be delivered to the CGI script.

Set up bounce.cgi in your site's cgi-bin, modifying it to contain your ListMail URL and CHMOD it to 755.

Now, the administrator should run the following:
Code: [Select]
echo "|/usr/bin/perl /home/httpd/vhosts/example.com/cgi-bin/bounce.cgi" > /var/qmail/mailnames/example.com/.qmail-bounce
Code: [Select]
chmod 755 /home/httpd/vhosts/example.com/cgi-bin

Your host should note that they may use the directory structure /var/www/vhosts/example.com ... instead of /home/httpd/vhosts/example.com ... and each of these commands would need to be adjusted.
Quote
In my admin account for my website i have set the crontab task to run everyday at hour 1 and minute 1. I then placed this code in the command box they provide:

0 0 * * * /usr/bin/wget

The "0 0 * * *" part is the timing, so once you set the timing in the Plesk interface the command is the remainder of the string, starting with /usr/bin/wget.  Remove the timing from the command itself and it should run as expected.

Please let me know if I can be of further assistance!

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting