Why so slow? (basic question)

[mpc]

Hi!
I'm not an expert at all and I guess this topic as been adressed in the forum before, but I don't even know which words to search for.

So here's the situation:
When I send my newsletter (to 700 people) via SMTP, it takes about three hours. I have to press "resume" every 15 minutes, otherwise it stops.

When I scheduele emails (again, to 700 people), they "jam" and I need to log in and press resume.

My host is bluehost, and my email limit is 500 per hour.

I know the problem is not listmail (at least, I presume), but I have no idea what to do now. Thank you so much for helping! I loo foward to the day I'll be able to scheduele emails and not have to worry about it.

Marie

[DW]

It's highly recommended to run ListMail on a host with no limits on email.  It sounds like they might have throttled their SMTP server so that it actually ACCEPTS email more slowly to coincide with their limit.  I can't say I can help with your server accepting emails more quickly... but I can help by recommending you set up the new (v1.85) auto-resume script, mentioned here:
http://listmailpro.com/help/autoresume.html, in order to make your mailings hands-free.

If your list is 100% opt-in and only 700 members I recommend DreamHost - sign up as my referral and I'll help with migration free.  They don't allow unlimited emails but they do allow emailing (100% opt-in only)  a couple/few thousand at a time.

Regards

[mpc]

Thanks Dean!
I moved to Bluehost just a few weeks back, and I'm very satisfied (besides for this fact)...hmmm...

For me it's not really a problem if it's slow, as long as I can scheduele mailings and send my ezine without being in front of my computer and clicking on resume over and over. What I understand is that the script will allow me to do that, right?

(By the way, I don't have this problem when I send via php.)

side question:
why is the beginning of the script like this:
*/10 * * * *
instead of: 10 * * * *
I just have to enter 10 as the value in "minutes", right? What I don't understand is the */ before, since it's the first value.

Thanks again!

[DW]

why is the beginning of the script like this:
*/10 * * * *
instead of: 10 * * * *

10 * * * * would send at 10 after each hour, so once an hour.

*/10 * * * * means every 10 minutes.

Please let me know if I can be of further assistance!

Regards

[mpc]

Hi Dean!
I did what you suggested, and it worked well!
But there’s a new problem..
Yesterday, I had one email scheduled, and follow-ups sent via dailymail.
Usually, dailymail works perfectly and I get the report every day. But yesterday (the first day I had scheduled email with the autoresume script), I didn’t get the report. The followups were sent, though.

Today, there was no scheduled emails; only the follow-ups. I didn’t get the report, and they were NOT sent.

What may the problem (and solution) be?

Thanks a lot!

Marie-Pier

[quikboy]

i got 1.87 installed, but where do i place this code
Every 5 minutes:
*/5 * * * * /usr/bin/wget -O /dev/null -T 0 http://example.com/mail/resume.php?pw=YourDailyMailPass 1> /dev/null 2> /dev/null


at ? what file do i place it in?

Cause i also hate pressing the auto resume button as well

[DW]

mpc,

Usually, dailymail works perfectly and I get the report every day. But yesterday (the first day I had scheduled email with the autoresume script), I didn’t get the report. The followups were sent, though.

Are you on a more recent version of ListMail?  In versions below v1.86 the dailymail report may not be sent if you have to resume (or auto-resume) your dailymail mailout.

quikboy,

i got 1.87 installed, but where do i place this code
Every 5 minutes:
*/5 * * * * /usr/bin/wget -O /dev/null -T 0 http://example.com/mail/resume.php?pw=YourDailyMailPass 1> /dev/null 2> /dev/null
at ? what file do i place it in?

This is a "crontab" line (for a definition/help, visit this site).  Your host may or may not allow you to set up cron tasks via your hosting control panel.  If they don't, you will need to write to tech support and ask them to manually input your cron task.

Regards

[quikboy]

i see cron job in my cpanel. but its laid out like this

Minute Hour Day Month Weekday Command
*         *       *     *           *       php -q -f /home/joe/public_html/etc.php


I see in your command  has 6 stars, They only got 5. Where do i place the */5  part at? do i just enter the whole line u showed me on Command, and leave everything as * on the Minute, Hour, Day, Month, Weekend,

[DW]

Yes, the line should have 5 "stars" (fields separated by spaces), with */5 as the first field.

[mpc]

Hi Dean,
Just a quick note to tell you everything seems to be working fine now.

Also, we just upgraded to the newest version, and I'm so delighted to see the additional features... Great work!!!

Marie-Pier