Author Topic: Problem setting receiver to Remote Test Address (Read 2958 times)

BGSWebDesign · « **on:** April 20, 2005, 03:34:56 pm »

Hello,

Finally upgrading to 1.8, here's the error I get:


Problem setting receiver to Remote Test Address

Any ideas what is going on? This is similar to the way it was setup previously, I'm running on a different domain, just to test out 1.8 features, etc.. before making swith on my main domain... same host, all is identical?

What gives???

DW · « **Reply #1 on:** April 21, 2005, 01:14:09 pm »

I apologize for the confusion - I should probably make an attempt to improve error reporting on this. Typically, errors occur with the "Return-path" email address. If bounce is enabled, it's the "Bounce To Email" - if not, it's the "Admin Email". You may need to make sure the email address is set up in the control panel before you will be able to send. e.g. On a cPanel host you must create a Mail Forward for bounce@domain.com -> bounce.cgi before mail will be allowed to be sent with the bounce address as the return-path.

Regards

BGSWebDesign · « **Reply #2 on:** April 21, 2005, 10:01:11 pm »

Hi DW,

Regarding this problem...

Quote

before mail will be allowed to be sent with the bounce address as the return-path

That's just it, I do NOT have bounce handling turned on AT ALL! I have it off for now, for testing purposes, I just wanted to load up the database for now and see how the selections work, etc...

Here's what I have it set as:

Code: [Select]


Disabled, all bounces are returned to the administrator email address.

I'm pretty sure that the admin address is ok, I set it up and it seems to work, I can login to it, etc...

Also up at the top on the Testing Mail Servers page I see this:

Code: [Select]


[Bounce Handling]
Is enabled?  No (you should probably configure it)

Should I configure it for things to work, this is not clear from the message?

I still get this error, any ideas?? Or are you saying that I need to have a bounce address setup, even with bounce handling turned off? If that is the case please re-work your Install instructions, it's not clear?

DW · « **Reply #3 on:** April 23, 2005, 12:57:52 pm »

If bounce is disabled, and your Admin Email checks out as existing an working on the server, then this is likely not the problem.

I wonder if you are authenticated properly. Are you using AUTH? If so, are you sure the server requires it? If not, are you sure the server does not require it? Most hosts do not require "authorize by checking email", but some do. I would try this option (without/with AUTH) last.

If upgrading an existing installation you should expect the same results with SMTP configuration. If not, and if on another host, the required settings could be completely different.

Regards

BGSWebDesign · « **Reply #4 on:** April 25, 2005, 07:31:03 am »

Hi DW,

Thanks, all is fine now, it was an invalid SMTP user/pass, all works perfectly... need to move over data now from 1.7... that won't be fun, any ideas/suggestions on how I could copy my data from 1.7b and move it into THIS new install (v. 1.

?

Any quick suggestion would be helpful...

DW · « **Reply #5 on:** April 25, 2005, 09:39:26 pm »

For your v1.7 install I recommend doing a full table export using PhpMyAdmin, as noted in this post. Export to "Tar, gZip" format as this will result in a small file size and should be supported by the SQL Query->From File option in PhpMyAdmin on the new host. I will be adding compression soon to ListMail's backup process.

Regards

BGSWebDesign · « **Reply #6 on:** April 26, 2005, 06:54:37 am »

Hi DW,

Ok, let me ask this again.... I have installed ver. 1.8 already at this new domain where I tested it and it works fine, I want to move my 1.7b data over to this 1.8 domain - I don't see how I'm going to just copy the data from the OLD version to the NEW - I know how to do that, but won't that result in a big mess because of the difference in the data structures?

The site I am copying TO is running ver. 1.8, the site I am coming FROM is running ver. 1.7b, certainly the format of the data is completely different, right? So, how do I go about copying it, should I DROP all of the tables from the 1.8 version BEFORE I run the MYSQL command to import the ver. 1.7b data? Then do I run the Admin with "install"? Also, what about config.php, since I have 1.8 running, I probably should NOT overwrite the config.php with the older version of config.php, right?

I hope that helps you understand a little more about what I am doing and the best way to go about this? Please provide exact steps in how to do this, I'm guessing that you've tried this out on your own when you created the new ver. 1.8 and how the upgrade would take place - but maybe not - the biggest difference here is that I already have ver. 1.8 running, SO, all of the 1.8 tables will be in the database and I'm guessing that would mess up your Upgrade/Install from 1.7b->1.8 ? That is why I'm asking about dropping ALL of the tables first?

DW · « **Reply #7 on:** April 26, 2005, 01:34:29 pm »

Brett,

My apologies - I forgot the final step. You can and should delete the v1.8 database tables on the new host, keeping the files and config.php as it is. Import the v1.7 data and then simply re-login to ListMail - the v1.8 files will automatically update the database. Please be patient on the login page to make sure all database changes take effect.

Regards!